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"Since meeting Graeme and using his services our business has gone from strength to strength. He has shown us how use our time and energy much more efficiently allowing us more time to expand our business and also spending less hours actually at work We would thoroughly recommend this service for any small business wanting to stay focussed and successful especially in this challenging climate."
"Running your own business is a lonely job, and it's easy to look at others and wonder why they are doing it successfully and yet you still seem to be struggling. When I met Graeme Crosbie from ActionCOACH, he offered a lifeline in terms of not only a person to bounce ideas off, but someone who had been through the hoops himself. With his experience working with others, he could offer a clarity of vision and advice that was required. From a business point of view he has helped me to see how I work as a manager and what opportunities I have within my business. Personally, he has helped me to develop my skill set and method of working. It's still early days but we are seeing the results from our coaching, and longer term I want to keep the useful input coming in on a regular basis. Coaching is a great opportunity to have impartial, experienced, strategic and tactical advice. I thoroughly recommend it."
"I have been working with Graeme for seven months. He has been the only person in the time that I have been in business who has answered the questions that I have had - the problem was most of the time that I didn't even get the question right and was not asking the right people, which was resulting in me going over and over the same problems in my business.The benefit that I feel has been the greatest is dealing with new and different challenges, as this makes me feel like we're moving forward again - in the past I spent money to feel like I was moving forward which just masked the problem for a time and then because things looked different I could kid myself that the problems were different...The personal benefit to me has been the fact that I don't spend so much time worrying about my problems - I've just got on and done things that have made a difference. I am also a lot calmer with my team than before as I know that it's me not them who has to change first. I am starting to understand what I need to do to get what I want for me and my business through others .I can't tell you on this page what I have learnt, as It's like I have been taught another language, so I am only just beginning to understand so much more about people and life and the potential of what I have learned and what I can do with it!!I like being coached because I have a lot of questions and I want to learn, and I get both from being coached (sometimes more of one than the other!)I totally believe that the only way forward is to accept that you need other people around you to help you find the answers. I just need to make sure that I have the right people to ask.I can say that Graeme is definitely the right person to ask and I would recommend him to anyone"
"We have been working with Graeme Crosbie since the summer of 2008. We were already thinking about coaching and had considered another company, when Action Coach approached us and offered a local, free evening seminar - we could not refuse. The seminar gave us an opportunity to meet Graeme and to understand the step by step approach of the Action Coach system. We liked Graeme's style and felt that this was an opportunity we could not afford to miss.As a small family business we had quite a few conflict issues to sort out and having a neutral third party really helped us to define our roles and to play to our strengths. With Graeme's help we have systemised our whole business and now have a much greater appreciation of our performance figures and what actions can result in improvement. The current recession has affected our business, but we have been able to hold our own and are now using the time wisely to prepare for the upturn.We expect to see many benefits in the next few months. Systems are in place and a lot of wasted time and effort has been eliminated. We have also learned how to ensure that staff performance is optimised.Working in a small business, it has been immensely useful to have a knowledgeable and neutral third party to guide and support us through a period of change and growth. It also helps to keep one focussed and working ‘on' the business as well as ‘in' it. I would recommend it particularly to small business owners."
"Graeme has been working with us for 7 months now and my initial reaction was, "Wow, here is a guy that cuts straight to the chase and can show me what business is all about."Having worked for so long at the coal face it took Graeme 5 minutes to convince me to take a step back and look at the big picture. Building blocks (or Systems as ActionCOACH calls them) allowed me to see how expansion could take place without the stress. We have started sorting ourselves out - I have more time and have increased the number of staff and number of enquiries. Orders are growing and what's more we have a plan to get where we want to go.One thing Graeme is good at in our coaching sessions is in reinforcing what we promised to do last time around, and what we should be doing for the next - a bit like homework. But as Graeme is a good motivator, I look forward to our meeting - it is like getting a boost of motivation."
"I have been working with Graeme for around 8 months now. I met him at a trade show which we were exhibiting at and felt Graeme was one of the good guys and so thought why not go to the free seminar? I hadn't been to anything like that before, I liked him and what he had to say, so over the following days and weeks we came up with a suitable coaching programme.I didn't have anywhere near the knowledge I thought I had about running a business, since working with Graeme and I have grown in confidence as I know daily and weekly how our company is performing.I have increased efficiency in one department by 40%, our sales are currently up on last year by over 20% a lot of which can be attributed to the work I have done with Graeme and the constant re-focus we do on what is important with in the business.I expect to develop our Marketing strategy further in the next quarter which should increase our sales, coupled with efficiency improvements we should see our profits increase exponentially as we come out of recession.I enjoy coaching as I can often forget to work on the business rather than in it and though I don't think I will ever spend all my time on, rather than in, my company I am confident that the coaching gives me the advantage on my competitors as I know very few people ever take this step.I also like being able to bounce ideas around with someone who is independent of my business, has a huge amount of knowledge in business and brutally honest at all times.I would recommend coaching to other people in business, it keeps you focussed on what is important and a different perspective can often mean the difference between profit and loss.Graeme is an exemplary coach with an extremely positive outlook on things, always looking for (and encouraging you to) the win in any situation.Coaching can be seen as a corporate only luxury, it does seem like a large investment and it is! BUT if I weren't making that money back and a little more besides
Business Coach Somerset Unit 12 Bowdens Business Centre Hambridge Somerset
TA10 0BP
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