The Belfry Hotel & Resort is celebrating a multitude of award wins this month.

Katie Niland, sales director, received the Unsung Hero Award at The Boutique Hotelier Awards and Kirsten Price, head of people, took home the award for Excellence in Employee Engagement at the HR in Hospitality Awards 2022.

Recently featuring in the Boutique Hotelier Power List 2022, Katie has a passion to continually innovate and understands the importance of curating a Belfry experience for clients and guests alike.

Eamonn Crowe, editor at Boutique Hotelier, commented: “It is fantastic to award Katie this accolade. Amid a challenging 12 months for the industry, Katie and her team have excelled at their jobs and highlighted the opportunities available to UK hotels amid this fast-changing landscape.”

Katie Niland said: “It’s an absolute honour to receive this recognition. It goes without saying that the support of the incredibly hardworking and passionate sales team is testament to my success. It’s exciting to be part of The Belfry’s future and continue to exceed clients’ expectations with our award-winning hospitality.”

Kirsten Price, head of The Belfry’s people team, has spent the last twelve months innovating, modernising and leading the way in which The Belfry operates and engages with its 800 strong team.

From creating The Belfry Campus, an online platform allowing employees to access online learning courses and resources, to introducing The Belfry Heroes’, a central recognition scheme, Kirsten and the team have managed to reduce job vacancies by 80 per cent and reduce staff turnover by 34 per cent. 

Testament to their success, The Belfry’s people team took home the Excellence in Employee Engagement award at the HR in Hospitality awards this month.  

Chris Eigelaar, resort director at The Belfry Hotel & Resort, said: “Our people team is second to none and is fundamental in ensuring that every team member here continues to deliver a first-class service. The dedication and commitment of our employees ensures that we continue to lead within the industry.”

The Belfry team is hoping for further success next month at The Hotel Cateys award ceremony in London, where they’ve been shortlisted for Food and Beverage Manager of the Year, People Manager of the Year, People Team of the Year and Revenue Manager of the Year.