IT support and services, data backup, cloud computing and computer repairs in plain English
Award winning robertson technologies provides computer support in the Staines, Heathrow, Twickenham and Surrey area. Our approach to IT support in Heathrow is different because we provide a truly personal service at an affordable price. We would love the opportunity to talk to you about how we can help with your technology headaches.
Our role is to be your IT department. We take away all your technical hassles so you can focus on running your business.
We have a flexible approach to supporting our clients, whether we work with you on a monthly basis or less regularly.
Our services include:
- Monthly computer support
- Pay as you go support
- Secure, online data backup
- Spam filtering
Our service is different. It's our job to be your ready made IT department. We speak plain English with you - and talk computing with computers. Wherever you are, robertson technologies will visit you, and fix things, fast. You'll know who's coming too - a knowledgeable and dedicated engineer who understands what you need. Personal service is all part of the service.
Our main product is a proven support process branded as control-IT
Step 1 - Assess and Audit; investigate and scan to identify the problems, then listen to the customer to hear how they want it to be and then report back in plain English
Step 2 - Secure and Stabilise; fix reported problems, set back-ups, the anti-virus and anti-spam, then cleanse and optimise. New kit is provided if necesary and most important have a disaster recovery plan.
Step 3 - Monitor and Maintain; via the national helpdesk, remotely or in scheduled site visits, we pre-emt problems and handle glitches
Step 4 - Continuous Improvement; we will advise on uprades, installs and training for business expansion and new starters and also for office moves using the latest cloud technologies.
Our control-IT packages can be designed for any size and type of business and budget.
If this sounds of interest please call Tim Maycock of robertson technologies