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MY 5 stars score reflects my overall experience with the end result although within that, there was an unfortunate experience with one of the agents.
Ask for Laura. She provided exceptional customer service with a lovely telephone manner. Polite, friendly and an absolute pleasure to deal with all round. She is a great asset to …
Very helpful & friendly approach to finding an excellent value insurance policy for our motorhome - as we’ve always experienced with Howdens (& A-Plan before) for our cars.
Spoke to a very friendly and professional person on the phone who dealt with my query re home insurance quote efficiently. She spoke clearly and explained everything in sufficient detail …
Being able to go into the office was great. Katie dealt with our policies in a helpful and efficient way. She was patient and happy to go over the details …
Howdens have been dealing with two unfortunate claims, one motoring and not my fault and the other a laptop which certainly was! In both cases they have been very polite …
Kimberley Phillips was the lady who dealt with my insurance renewal by telephone. She was excellent, dealt well with all my interruptions, questions and suggestions. In addition she did not …
Chap very helpful, I prefer speaking to some one than doing online quotes, have been with Howden before but prices increases meant we parted company for a while but they …
Everything was well explained and not rushed. I was able to consider the various options suitable for me
I've had a superb experience start to finish. I unfortunately had to make a claim last year and the process was seamless. The renewal premium went up, as expected, but …
Changes in my circumstances were handled with Ease and efficiency
Nice lady explained the policy. Abit slow emailing the policy documents after full payment
Great easy to use company great prices & helpfull
Excellent after service assistance from one of the representatives - immediate and much appreciated.
From my dealin̈gs with Febe Field and her associates my comments are all very positive and reflect a highly professional experience with Howden. ~ excellent customer relationship performance. - strong …
Really pleased with the services offered & competitive pricing.
I like Howden because they speak to me on the phone! They are great to deal with and keep me informed. I trust them.
I was recommended Howden Insurance for my Horsebox. What a fabulous service I received, nothing too much trouble, constant contact with myself, searching round for the best deal and then …
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