Only taken policy out and was easy and they price matched. Haven't had to claim so can't comment on that side of things. People on phone seem friendly and knowledgeable …
Apart from a short wait service was pleasant and efficient
Ryan helped me sort out my house insurance with so much ease
Meeting face to face instead of on a phone or email
Excellent members of staff in the Oxford branch.
Hi I was very happy with the service and quality you showed me. Thank you very much
Recent purchase of a 2nd car & Howden were recommended by a friend. Great conversation with prompt professional rapport. Confidently Insured both cars. Thanks Josh.
Clear explanation of the details along with a prompt response to all issues
Called for a quote for home insurance in our area but no-one was available so got transferred to a neighbouring county! Very helpful and took us through thr process to …
It was good to walk into my local branch and talk face to face with someone. Unfortunately l had to remind them to email me a policy book as this …
Cheaper than my renewal with Adrian Flux and personal service very good
The young lady that dealt with me was so helpful and knowledgeable that I would definitely use them again (as long as I could be served by her)
Richard was a breath of fresh air… Cool and collected 👌
Ami B was super kind and helpful. I haven’t encountered customer service like that for years.
Very helpful and polite. Good to speak to people,who seem interested in obtaining your business, rather than treating you as just another number.
Excellent customer service provided by all the colleagues that dealt with me .
Good old-fashioned broker but listens to people and doesn’t read from a script they know what they’re talking about and they are extremely helpful and their prices were exactly the …
I’m a new customer to Howden. My kit car insurance came up for renewal from another company at a much increased price. Howden gave me a competitive quote at similar …
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