Infralogics - Quality assurance for your Rossendale Business.
INFRALOGICS
"Quality Assurance for your Rossendale business"
Infralogics is a Quality and Process Management consultancy based in Bury. We are specialists in the analysis, streamlining and documentation of business processes. We work throughout the Northwest and also cover the Rossendale Valley.
Through working both closely and collaboratively with our clients we can assist in rationalising and enhancing your business processes through effective process management and documentation.
We will help your organisation to understand and achieve meaningful business benefits through the implementation and maintenance of accredited Quality Management Systems.
Our approach
We work primarily with smaller and medium-sized businesses and organisations in Rossendale and the Northwest and focus on developing practical systems and solutions for your business.
We will
• Reflect the operational needs, processes and objectives of the business
• Minimise paperwork and bureaucracy whilst maintaining necessary control
• Build on existing client knowledge and expertise (we don't expect you to pay us to tell you what you already know!)
• Allow flexibility for your future business developments
• Where this is a business objective - assure compliance (for example, with ISO Standards)
Principal Services
ISO 9000 Quality Management Systems
• Creation and implementation of Quality Systems to certification by independent, accredited assessment bodies
• Adaptation of existing Quality Systems and procedures, e.g. to revised Standards requirements (ISO 9001: 2000) or to cover an extension of the business scope
• Quality Systems requiring certification to other Standards allied to ISO 9001 (e.g. ISO 14001, ISO 27001).
ISO 9000 Quality Auditing / Outsourcing
• Internal auditing of Quality Systems
• Subcontract auditing for UKAS-accredited certification bodies
• Outsourced or Interim Quality Assurance support to small and medium sized businesses
Operations documentation
• Creation, consolidation or updating of your manuals / procedures / policies and company handbooks etc
• Improvement and consolidation of back-office administrative functions and tools
Process mapping and management
• Mapping and analysis of organisations and operations
• Productivity improvement along with cost reduction or change of planning projects
• Process-orientated framework and tools for continued cost-effectiveness and streamlined operations
Sector experience
We have worked extensively with smaller businesses as well as with the international and public sector in a variety of sectors which include the following:
• Travel industry
• Professional services
• Education sector
• Wholesaling
• IT sector companies
• Transport
• Local government
• Manufacturing, engineering and process industries.
About us
Stephen M Singer
MA, MIBC, ACQI
Following a Cambridge Law degree, Principal Consultant Stephen Singer spent over 15 years working overseas in customer-focused operational roles and senior management within the catering and tourism sectors. Stephens own independent business was established in 1995 built on his experience in documenting and developing operational processes and procedures.
Stephen is a Member of the Institute of Business Consultancy and Associate of the Chartered Quality Institute.
An IRCA Certified Lead Auditor of Quality Management Systems, he has also been accredited by successive governmental schemes to work with Small Businesses and on Business Link referral projects.
Associate consultants
Through Stephen's co-Directorship of Merseyside-based H & H Consultancy Associates Limited, as well as an extensive network of professionally qualified associates, INFRALOGICS offer a full range of complementary services and disciplines.
These can either consist of stand-alone support projects, or as elements within a fully integrated business management system.
They include:
• Environmental Management Systems, auditing and advice (ISO 14000, EMAS, etc)
• Health & Safety management and audits
• Training and implementation support
• Business Performance Management, integration tools and CRM (Customer Relationship Management) implementations for medium-and larger enterprises.
INFRALOGICS
"Quality assurance for your Rossendale business"
Tel: 0161 796 2558
Just some of our testimonials.
"Stephen Singer was extremely flexible to our needs and came back with sensible and practical ideas to meet our requirements. His suggestions were easy to understand and to put into operation. We would have no hesitation in calling for his help in the future."
J F Hutchinson, Factory Manager - Excelsior Case and Container Ltd, Bury
"Our tailor-made ISO 9000 Quality Manual resulted in a comprehensive but clear document in plain English, which all our staff can understand and work to with a minimum of red tape."
S Grimshaw - Splash Valeting
"INFRALOGICS gained the commitment of the local businesses to provide the relevant information and produced a comprehensive, clear and professional evaluation report. A real asset to any project process."
D Cooper, European Operation Manager - Stockport and High Peak TEC
Please mention that you found us at thebestofrossendale when contacting Infralogics, Quality Assurance.
Best of Rossendale category: Quality Assurance / Management Consultancy / Rossendale