Adepteo Testimonials

We have been working with Carl and the team from Adepteo since our launch in May 2010. They worked tirelessly to help get us up and running with via internet and telecomunications. Following this Carl and Adepteo has continued to support our business. I would strongly advise any local company to get in touch with Carl and the team at Adepteo and find out just how easy and cost effective the services they offer can be.

Adepteo provided a complete solution to our specific requirements and the whole process from analysing our current procedures and systems to the final roll out of the finished software solution out was managed in an efficient and professional manner with minimal disruption to our daily business, the final transition was completely transparent to all our operators and technicians. The system has subsequently improved the workflow for all involved, with minimum training required due to the intuitive nature of the finished product. The system provides complete Job tracking of thousands of customers supplied equipment received for repair or service, managing the status of each item and provides various integrated features including quote/estimate generation and performance measurements. Many of our customers require very fast turnaround and being able to see the current status and performance has enabled us to manage this much more effectively improving our turnaround times to these customers. A solution of this nature requires critical support to eliminate downtime and this is another area where Adepteo have excelled ensuring that the system has been up and available at all times. I would highly recommend their skilled team to anyone requiring a bespoke solution.

What a fantastic service. Carl arrived, complete with programmed phone, and the installation was done in no time at all, with very little 'down time'. I would have no hesitation in recommending Adepteo to anyone.