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Milestone Experts Testimonials

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Testimonials

Date Added: February 2011
Image of Lisa S

I first worked with Gary Morgan in the Autumn of 2009 when he delivered a workshop for me as part of a set of seminars to support unemployed Professionals and Executives. Gary delivered a workshop on ‘Building confidence toward finding a job’ which was exceedingly well received by the attendees. Gary has a confident style of delivery that brings the audience together in an inclusive manner. He brings humour and ease to the situation. I was particularly impressed with the way he brought this senior group of people together at a particularly sensitive time. I would have no hesitation using him again and would highly recommend him to any organisation looking to train their staff.





Lisa S Joined: February 2011 Testimonials: 1 View
Date Added: February 2011
Image of Sarah E

The ‘bitesize’ training session that Gary provided for me was invaluable to my business. I simply wanted help with how I answered the phone to new business enquiries. I knew I wasn’t doing it the “right” way but wasn’t sure what to do differently. Gary was quick to identify the problem and to help me solve it. This has had a really positive impact on my business and I highly recommend Gary’s ‘bitesize’ training sessions to business people who want to improve their conversion rate of enquiry into customer!

Sarah E Joined: August 2007 Testimonials: 5 View
Date Added: February 2011
Image of Rich M

We invited Gary to spend a day with our call centre operation. He spent time with our callers and managers understanding every aspect of their day-to-day operation and challenges, and produced a comprehensive written report sharing his observations and recommendations. I am pleased to say that within one month of implementing Gary's recommendations, we increased our contact rate by 4% and another 2% the following month. This has had a direct and positive effect on productivity and profitability. Thank you Gary.

Rich Mullens
Home Fundraising Ltd.

Rich M Joined: February 2011 Testimonials: 1 View
Date Added: February 2011
Image of hap g

We've done a few "bite size" sessions with Gary over the last year. The bottom line is that Milestone Experts have boosted our bottom line. After careful monitoring we have noticed a higher number of conversions from intial phone enquiries into treatment uptake at our dental practice. Gary comes highly recommended.

hap g Joined: February 2011 Testimonials: 1 View
Date Added: December 2010
Image of Nick T

Gary ran a 'lunch and learn' training session for The Best of Richmond team, which was very useful indeed. We now have a plan of action and ideas on how to best approach prospects and existing customers with new offers. He also reminded us of the importance of giving excellent customer service at every 'touch point' and how important all aspects of communications are.

When it comes to sales, customer service and communications, he really knows his stuff. Gary is enthusiastic, professional and friendly. And you just can't help but be inspired and motivated by his positive attitude!

Nick Taimitarha, Director
The Best of Richmond

Nick T Joined: November 2008 Testimonials: 49 View
Date Added: February 2010
Image of Hannah L

Thanks to Gary I have now got a better view of phone calls, whether it's making cold calls or talking to clients. I had always worried especially about cold calling to make new contacts and clients for both my family run roofing company I work for (Reliable Roofer Ltd.) and my gifting service (forget me not shopping) after the 2 hour session (and my puppy interrupting some of the conversation) I was left in an upbeat mood, ready to face the phone. I have already made new clients and contacts, Thank you Gary

Hannah L Joined: August 2009 Testimonials: 12 View
Date Added: January 2010
Image of Hannah L

I have always been a bit worried about the first impressions I make, especially over the phone. Not only did he help me write two different scripts for the areas I needed help with but he also helped me come up with ideas on how to keep my mindset positive.I didn't feel worried about any of the questions I asked no matter how simply my questions. Thanks to Gary I have already had 2 new clients and my confidence has grown considerably.



I would recommend Gary's training to anyone, thank you Gary.

Hannah L Joined: August 2009 Testimonials: 12 View

Contact Details

Training and Development
Coaching and Mentoring
and Sales Training in
Richmond borough

Tel: 020 8337 5937
Mob: 07961 910 694
Email: send email
Web: visit website
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