Based in Nutfield on the outskirts of Redhill, TLP Technology provide practical and expert Computer Support to all sizes of companies in Redhill and the surrounding area.
TLP appreciate that reliable and consistent computer support is key to ensuring that clients can always provide a high level of service to their own customers.
Total support systems operate 24hrs a day, 365 days a year with guaranteed response times to meet specific needs. TLP's highly experienced and industry qualified field-engineers can maintain and repair most PC's, printers and peripherals, but should on-site repair not be possible TLP will provide loan equipment to ensure business continuity.
Full software support is provided by a centralised help desk and on-site engineers trained to cover leading applications that include all Microsoft and Novell products.
Remote support is also available for growing businesses who require infrastructure monitoring. This service using equipment installed by TLP will identify possible system failures and problems effectively offering a dedicated full time engineer who can take action in most cases to prevent and avoid system downtime.
In order to make the computer support that clients receive as flexible as possible, TLP offers a unique Points Support Service. Clients can pre-order a block of points that can then be redeemed against any support service across all leading applications and systems. Each service carries a point allocation, i.e. telephone support equates to one point (per fault) workshop repairs are 1 point (per hour) and onsite support is 4 points (per call out). This unique system provides total financial control and peace of mind in addition to immediate access to TLP's extensive support network.
To find out more about us please contact us and ask for Nic Poland. Please be sure to mention thebestof Redhill when calling.