Preston loves
Recommended as best for: expertise and reliable support
Visit Website Email this Business Add a testimonial 01772472541 Please tell them that 'thebestof' sent you
The installation of new wiring, network and server was done with efficiency and minimum disruption. It was suggested by Benchmark and remains a cost effective solution for our school.The Benchmark maintenance support contract has proven to be reliable and cost effective over many years now. Having a dedicated technical support ‘person’ has enabled us to build up a good knowledge of Benchmark’s services. They also have a sound knowledge of our school’s needs and expectations.
When Leigh Centurions received funding to start up a Playing for Success Centre at the club, it was imperative that we quickly source a supplier for one of the main aspects of our centre – the ICT equipment. During the application process for the funding bid, there was a clear vision of the kind of learning environment we wanted to create: up-to-the minute, cool and funky, and we needed a supplier who could share our vision and help us realise it. We contacted a number of local companies by looking through the Yellow Pages, and Benchmark’s prompt response immediately interested us.From the very first contact, we have had a prompt, personal and friendly service. Lynn and Andy came to the club and were shown the shell of the room, which was still under refurbishment, and from that moment we felt supported all through the process from sourcing the equipment to installation. Andy understood the effect we were trying to create and sourced the keyboards for us and came up with the idea of wall mounting the monitors to make the most of the space available.The quotations we received were within budget and we were keen to use a local company. Co-ordination of the installation was potentially a tricky area, but managed well, and the aftercare and support has always been prompt. We have been really pleased with our association with Benchmark, and look forward to another exciting project when we move to the new centre in Leigh Sports Village.
I am happy to provide the following comments concerning our experiences of the services provided by Benchmark North. Quotes for new equipment and installation have always been provided promptly and the delivery and fitting carried out by qualified, courteous technicians.The technical support we receive from Benchmark is excellent. Technicians are reliable and extremely effective at sorting out difficulties.
We were really pleased with the supply and installation of the new computers and monitors. The work was carried out quickly and efficiently. An excellent all round service.Our technician is always helpful and eager to work on any problems we encounter
The service from ordering to delivery to installation is always very professional and efficient. The staff at Benchmark, are always helpful, polite and happy.Regarding the technical support; we have always had an excellent relationship with the Benchmark Technician in school. He always goes the extra mile to make sure things are done. Problems are always resolved quickly.
“The technician is very reliable and knowledgeable. He talks with me on technical issues in a language I can understand, not being over technical myself. He puts both points of view across – as we have dealt with RM before and so my knowledge is developing well. He is approachable and always completes the tasks left within the time. I have come to rely on his obvious high level of knowledge. Re cabling installation - very prompt and easy to arrange, technician completed job as specified and left the room tidy. Good service – would use it again”.
“We receive quotes promptly and at competitive prices. Our deliveries have been fast and accurate. We have had whiteboards, power outlets, cabling and network points installed all with a minimum of disruption to our working day”.“Technical support is an essential part of the maintenance of the school ICT structure. The technician works alongside the ICT co-ordinator to maintain equipment and the network, install new software and provide advice and solutions to ICT issues”.
“I have always found Benchmark to be a very supportive company. They are thoroughly professional and really do “listen” to “customer voice”. As an advisory company they are excellent – advice is given in the context of what is best for the customer not as a sales pitch. Communication is good and as well as the usual contracts, they provide a superb backup service. We will continue to use Benchmark for the foreseeable future”.
“Excellent communication and co-operation with both school and contractors onsite. Interactive whiteboards fitted prior to school opening and the technician was both efficient and reliable. All other ICT equipment installed efficiently and as required. Good team work and excellent service provided”.“We have increased our technical support contract time to a weekly visit due to the size and nature of the school. The technician is both approachable and friendly and continues to provide a service to the highest standard”.
We have found Benchmark North the perfect one stop shop for all our IT needs. They are quick, efficient and competitive and the technical support they offer is far superior to anything we have experienced in the past.
We have had several cabling jobs done through Benchmark, including installation of a couple of interactive whiteboards. We have always found the service to be efficient and cost effective. Staff who have visited school in order to provide quotes for work done have been friendly and well informed. With some companies, technical people and engineers can baffle you with all the jargon etc. This is not the case with staff from Benchmark who always manage to explain what needs to be done without causing confusion and bafflement.In terms of technical support, we have found Benchmark to be superb. About two years ago we had a server based network installed across the school by another company. Unfortunately, as time has gone on, there have been some issues and problems identified and Benchmark staff have been able to support our ICT technician in sorting out these issues. Regularly have someone with expertise in school to support our ICT technician has been invaluable and her expertise has grown greatly through working with the Benchmark technician. No problem is too small (or too large) and staff feel comfortable working with the Benchmark technician.
Tudor Northwest Building 104-108 Wallgate Wigan Lancashire
WN3 4AB
Almost there, we just need some basic information about you now. Please complete one of the boxes below:
Here at thebestof Preston, word of mouth just got louder! Every business on our site has been checked out by us and recommended by other local people; so you can use them with confidence knowing they truly are one of the best at what they do...
thebestof Preston | Preston Business Directory | Events in Preston | Local Information for Preston | Preston Blog | Preston Member Offers
thebestof UK | UK Business Directory | UK Events Guide | UK Town List | Contact thebestof | thebestof Ireland | Franchise Opportunity Nigel Botterill | My Social Media Business
Privacy Policy | thebestof © 2012