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Upstairs Downstairs (Oswestry) Specialist Cookshop Testimonials

Recommended as best for: Un-rivalled product knowledge, customer care and fabulous range of brands

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Testimonials

Date Added: November 2011
Image of Martin H

Upstairs Downstairs is just the most fantastic shop for presents for people, for cooking and kitchen items for yourself. I often get just the perfect items for what I need either to spoil friends or to make my cooking easier and perfectly presented. The staff are brilliant, knowing their stock and advising when needed and not pushy, just perfect. I have known the shop for around 20 years and used to work close to it; I still travel an hour round trip to shop there and will be there again very soon. Martin from Welshpool.

Martin H Joined: November 2011 Testimonials: 1 View
Date Added: July 2011
Image of Judy B

My sister-in-law loves coming to visit from Singapore because she can stock up at Upstairs Downstairs! Her flight weight limit is sorely tested each time with baking tins, gadgets etc that she can't find over there!

Judy B Joined: February 2010 Testimonials: 2 View
Date Added: May 2011
Image of Sophie J

Excellent, thankyou good advice and the ideal solution to our problematic kitchen issue!!!

Sophie J Joined: May 2011 Testimonials: 3 View
Date Added: December 2010
Image of rachael m

the staff made me feel comfortable. they were knowledgable, kind, polite and never never rushed me. the shop offers a comprehensive range of kitchen items with consideration to people like myself who have disabilities/problems with holding items securely. thank you all very much.

rachael m Joined: December 2010 Testimonials: 3 View
Date Added: October 2010
Image of Simon J

They have a V. large selection of items on sale to suit most peoples tastes and needs, the polite approachable friendly staff, always offer very useful help and advice, the moment you enter the shop, it feels warm and inviting.

Simon J Joined: October 2010 Testimonials: 2 View
Date Added: October 2010
Image of Nicola T

A real treasure for Oswestry...friendly, knowledgeable staff, and lovely products.

Nicola T Joined: October 2010 Testimonials: 4 View
Date Added: October 2010
Image of Heidi S

The staff are always so helpful and nothing is ever too much bother.

Heidi S Joined: October 2010 Testimonials: 1 View
Date Added: October 2010
Image of barbara h

Particularly helpful staff, stock knowledge excellent.

barbara h Joined: October 2010 Testimonials: 1 View
Date Added: October 2010
Image of Mark B

Hollis has recently bought a number of items for our company staff room from Upstairs Downstairs (including a commercial coffee machine). Yossi and the rest of the staff could not have been more knowledgeable or helpful. For business as well as private use, I could not recommend Upstairs Downstairs highly enough.

Mark B Joined: August 2010 Testimonials: 3 View
Date Added: October 2010
Image of Mark B

I have used Upstairs Downstairs for very many years as a private customer. I buy all of my kitchenware from them as they stock such high quality items. I have bought a KitchenAid mixer & blender, Dualit toaster and Global knives amongst other things. The staff are always friendly and helpful and I am always impressed with the depth of their knowledge and advice. I believe that you can't put a price on customer service like this. However, if you are looking for value you will be pleasantly surprised.

Mark B Joined: August 2010 Testimonials: 3 View
Date Added: June 2010
Image of Jill H

Best cookery shop ever!

Jill H Joined: June 2010 Testimonials: 1 View
Date Added: June 2010
Image of Steph D

Extensive range of kitchenware - all excellent quality. Staff are exceptionally friendly and helpful.

Steph D Joined: June 2010 Testimonials: 1 View
Date Added: February 2010
Image of Linda C

A shop full of everything you need or just want. Old-fashioned salesmanship.

Linda C Joined: February 2010 Testimonials: 1 View
Date Added: February 2010
Image of Tony B

Fantastic service. Great stock.

Tony B Joined: February 2010 Testimonials: 1 View
Date Added: February 2010
Image of Helen D

Very friendly staff.

Helen D Joined: February 2010 Testimonials: 1 View
Date Added: February 2010
Image of J I

Very helpful staff, wonderfully stocked shop.

J I Joined: February 2010 Testimonials: 1 View
Date Added: November 2009
Image of Mike P

Dropped in looking for some chef's whites and a pallet knife. Of course they had both in stock, I received personal attention and I came away happy as usual with exactly what I went in for! Thank you!

Mike P Joined: November 2009 Testimonials: 1 View
Date Added: November 2009
Image of Pam M

Always helpful and friendly. The shop is always filled with a variety of quality products that you can't find anywhere else.

Pam M Joined: November 2009 Testimonials: 1 View
Date Added: November 2009
Image of Carol R

As ever, so much available! I keep stocking up.

Carol R Joined: November 2009 Testimonials: 1 View
Date Added: November 2009
Image of S P

Thank you for the usual friendly and reliable service.

S P Joined: November 2009 Testimonials: 1 View
Date Added: November 2009
Image of Leny C

Professional advice. Kind and courteous.

Leny C Joined: November 2009 Testimonials: 1 View
Date Added: November 2009
Image of Sam R

Very helpful and friendly. Also showed professional knowledge of what I needed and how to use it.

Sam R Joined: November 2009 Testimonials: 1 View
Date Added: October 2009
Image of Georgia a

The best service & knowledge in any shop I've visited in a long time!

Georgia a Joined: October 2009 Testimonials: 1 View
Date Added: October 2009
Image of Glen N

Always wonderful.

Glen N Joined: October 2009 Testimonials: 1 View
Date Added: October 2009
Image of Coral W

Excellent friendly service. Have everything you need here!

Coral W Joined: October 2009 Testimonials: 1 View
Date Added: October 2009
Image of A A

Best shop and service in the whole of the North! Brilliant.

A A Joined: October 2009 Testimonials: 1 View
Date Added: September 2009
Image of Denis J

I have no hesitation in recommending Upstairs Downstairs for anything kitchen, food or entertaining related. I bought the best set of kitchen knives from there and a wonderful Expresso machine and much more. The advice given by Yossi and his staff is beyond compare.

Denis J Joined: September 2009 Testimonials: 1 View
Date Added: August 2009
Image of Heather N

This shop is like an Aladdin's Cave. So many useful gadgets and gizmo's. Lovely china, glass and linens I could spend hours wandering around and spending all my money. Always a very warm and friendly welcome from the staff - what an asset this is for Oswestry!

Heather N Joined: June 2009 Testimonials: 5 View

Contact Details

35-37 Leg Street
Oswestry

SY11 2NN

Tel: 01691 658591
Email: send email


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