about us
Stylish hair and beauty salon in the centre of Norwich
Zoe Wordley, top stylist and owner of Impact Hair and Beauty has trained with some of the best hairdressers in the country and continues to train with Vidal Sassoon, Toni & Guy and Wella to keep on top of the latest styles and colouring techniques in the hairdressing world.
Zoe runs a stylish salon at St Andrews Street in Norwich; and Zoe and her staff give their customers personal and attentive service.
With Zoe and her team you can expect to get the hairstyle and hair colour you're looking for all in the comfort of her spacious surroundings - you just have to read her testimonials tp see why.
Zoe specialises in hair extensions and offers beautiful and luxurious hair that will change your look and make you feel more glamorous without you having to pay the prices of a top end salon.
Hair extensions can give your hair a drastic change that's not permanent, perfect if you've cut your hair and miss it being long, or if you're wondering what you'll look like with long hair.
The hair used for hair extensions is attached by melting a bond around small sections of your hair using a special heated tool. The bonds are made from natural proteins to ensure that they don't damage your hair and can be melted smoothly onto each section. Your hairdressers will tell you how you can care for your long locks at home.
Zoe is now also offering a hair straightening conditioning treatment which is exclusive to Norwich - Global Keratin - the permanent blow dry. It removes frizz without damaging your hair and leaves hair in fantastic condition. Enquire with Zoe.
To book a hairdressing appointment please call Zoe on Norwich (01603) 614904 or 07862 260370
Please mention The Best of Norwich when contacting Impact Hair & Beauty

latest reviews
Once again, I have just had a fantastic hair cut from Sue. She is a very experienced stylist who takes time to understand not only how you want your hair cut, but how your hair falls naturally and so the best way to cut it. The salon itself it large and airy and everyone is very friendly. The prices are good, comparable with other salons, and the service is impeccable. Very highly recommended!
Becky always makes my hair look fabulous, be it a colour or a cut, she knows exactly what I want and is not afraid to tackle my naturally curly hair. Becky's advice is always spot on, and I love how she styles my hair, and am always more than satisfied with the end result. The salon has a very nice welcoming atmosphere, and I cannot recommend Becky at Impact enough. Thank you Becky for another great cut and colour today, Mandy x
I have been going to Impact Hair & Beauty for a number of years and have always received excellent service and all the stylists are friendly and professional.Zoe who has always styled my hair whether it be a colour,cut or my straightening treatment (which is AMAZING) has always treated me more like a friend than a client.She listens to want i want and her advice and input is invaluable.The salon is modern and light and all the products they use are the best.I highly recommend this salon!!.
Zoe is just perfect, she is a wonderful hairdresser and her salon is amazing. She knows exactly how my hair should look and the colour and cut is always terrific. I always recommend her to my friends, and a lot of them now visit her and are of the same opinon as me. Her salon is always warm and welcoming and a lovely experience. Thank you so much Zoe. Robin B xxx
The lovely Lisa cuts and styles my hair and I am so happy with her skill and service. She understands and knows how to deal with frizzy, fine and curly hair and I have stopped looking for "the perfect hairdresser"! I have now found her! She is also a kind and generous person who makes this client feel totally comfortable and satisfied with the results of her work. Thank you Lisa. Deb. W
I have followed Melissa from her previous salon to Impact, as not only do I trust her, but she has also become a friend. Melissa always makes a great job of my hair, gives an honest expert opinion on its condition, and only recommend styles that will suit the shape of my face. The salon has a very relaxed atmosphere; nothing feels rushed, and the overall experience is so much more satisfying than other (more expensive) salons in Norwich. Try Melissa, you will not regret your decision.
Thank you Melissa, I LOVE my new hair! I recently decided to go for a complete change in style and Melissa guided me through all stages, from styles to suite and how to maintain my fab new hair cut at home. A lovely friendly saloon and I can't recommend Melissa or the saloon highly enough.
My name is Holly and i have lucy from impact do my hair. She is excellent and always does an absolutely does a fantasic job. I 100% recommend her to anyone. She does such a good job most of my friends have decided to have her as a hair dresser. Anyone would be mad not to have her as a hair dresser. Lucy your awsome and my hair is always stunning. Ask for lucy!! Xxxx
This salon is fab!! i have been going to see hannah for a few years now and she is welcoming and kind and very patient and actually listens to what you the client wants,the salon itself is beautiful clean fresh tidy,i cant recommend this enough im very happy and thats coming from me fussy fuss fuss ha ha!!!!
Carrie is the best hairdresser I have ever had! Impact was initially recommended to me by a friend - and I would never go anywhere else now. All of the staff are really friendly and its a lovely environment to have your hair cut in. Carrie always knows what will look best,and I have never been less than 100% happyy with what she does. I can not recommend this salon and particularly Carrie more highly.
I love going to the salon and getting star treatment from Carrie, she has been colouring and cutting my hair for a while now and is an amazing hair stylist. She knows exactly how I like my cut and does it to perfection. Thank you so much. Josie.
Zoe has coloured and cut my hair for more years than i wish to admit. I have followed her from Salon to salon.....until she finally 'took the plunge' to opening her own business; something she had wanted to do for years!! The salon is absolutely amazing....it is like being a celebrity! Absolute star treatment, which is second to none!! I cannot speak of her more highly...so treat yourself to an hour or two of absolute bliss and pampering and book yourself an appointment at Impact! Emma Lewin Aged 31
Zoe has been cutting and colouring my hair for 7 years - I won't go anywhere else. Always over the moon with the end result, always made to feel at home, never have that 'I'm dying to run my fingers through my hair the second I leave' feeling. Thankyou Zoe for 7 years of happy hair!!!
IMPACT HAIR AND BEAUTY NORWICH Love going to this hairdressers ,everyone is always so accommodating and friendly , service is outstanding ,always clean and comfortable and good value for money . special thanks to Hannah who always makes me look a new woman :)
I've been getting my hair cut by Hannah at Impact for about a year, after reading the testimonials on this website. Hannah's lovely - she makes me feel at ease and goes through a full consultation before every cut & style. Last weekend she highlighted my hair and I'm so pleased with the results - it's exactly what I asked for and I've received lots of compliments from friends and colleagues. I can't rate her highly enough.
Lisa at Impact does my hair, I had many other hairdressers, all have told me because my har is very thick and curly,I could never have any different style!! Then by reccomendation from my two daughters, I went to Lisa at Impact, and now have my hair in a totally different style, and straight!!! All thanks to Lisa at Impact Hair and Beauty,thank you Impact and especially Lisa
I have beeing going to Impact for a couple of years now. Hannah cuts my hair and is the best hairdresser I have ever had. She always listens to what you want and delivers. Do if you want a great cut go there. Kay
Lovely ladies and great hair cutters. Beats Toni & Guy hands down and nothing like the cost. Been going since it opened up and wouldn't go anywhere else. Trust me guys, you won't be disappointed. Nice coffee too !!! Phil
I love them because of my amazing hairdresser Hannah. Wonderful staff.
Hannah has been cutting my hair for a few years now and it's so nice to have a hairdresser I feel relaxed going to rather than nervous! She is very attentive to detail and I have never left the salon not feeling great about the cut. I would recommend Hannah and the team at Impact to anyone.
Hannah has been cutting my hair for a couple of years now and I wouldnt go to anybody else. I have never had a cut/colour that I wasnt 100% happy with, she listens to what you want and always makes you feel fantastic with the results. I have now moved but still travel over an hour to see her for my cut as I wouldnt find anyone as good. Sarah
I've recently moved to Norfolk from Sydney and have tried a few hairdressers in and around Norwich and have been less than impressed with the levels of technical ability and customer service I've found. I'd read other clients' rave reviews of Impact and decided to try my luck - and very lucky I was. Lucy cut and highlighted my greying hair to perfection - she really listened to what I wanted and gave excellent advice. The salon was very busy in the run-up to Christmas, but Lucy never made me feel rushed. I had an altogether lovely experience at Impact and would definitely recommend this salon, and Lucy in particular.
I have followed Zoe from place to place for a few years now, and didnt hesitate to follow her here to her own salon Impact, she is a fab hair stylist and knows my hair so well and what suits me, nothing is to much trouble, fab person fab place, Congratulations to you Zoe and your husband on your baby boy, dont stay away to long you will be missed. Elaine
!Talented stylists and a great atmosphere" - Samantha Chapman
Lisa always does a good job at dealing with my 'owly' bit....i was born with it, but she understands how my hair works and i don't have to stay in now......