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The service is always personal and professional. They remember you no matter how long since you've been and always greet you with a friendly smile. I never tend to stay with the same hairdressers but I can assure you I'll stick with these guys! all in all the best hairdressers I have come across.
Very professional staff. Nice and cosy salon.Convenient location in the city centre.
They always make you feel welcome, such high standard treatments and lovely friendly staff!!!
The staff are friendly and the treatments are fantastic.
Very friendly staff, great spray tans and affordable treatments, would definitely recommend!!
Everyone's really friendly and the treatments are amazing!
A very friendly atmosphere, always make you feel at ease and relaxed. Never a bad visit.
It's always a friendly, clean and welcoming environment. They offer every service at affordable prices. Nothing is too much trouble for them. I will always come back.
I love Charisma because of the friendly welcoming atmosphere and great treatments.
They offer a wide range of treatments and high quality products with friendly, well trained staff who take time to know their clients.
Friendly staff, good service and a warm, relaxed atmosphere
They offer a large variety of treatments, I always feel relaxed after I've been there.
I have visited Charisma for many years now and have watched Charlotte really bring on the business. The girls are all very friendly and make you all feel at ease and comfortable. It makes a change to recieve such good service froma city centre salon.
When you walk in it's a very happy atmosphere and you are made to feel very much at home, also the standard of treatment is excellent
All the treatments I have are fantastic and all the girls are very helpful, friendly and good at what they do!
Everyone is really friendly and they provide an excellent service
They have kept me here for five years and I'm bloody hard to please
Good service, good prices and the done the best nails ever
Fantastic service
Very caring!! Always come out feeling so much better. Not found anybody better in all the years I have had massages.
Very friendly, excellent results and great prices
They always make you feel so good. A lovely experience every time
They do the best bikini wax and pedicure!!
Very friendly staff. Great hair and nails
They make me feel happy!
I love going to charisma. The staff are lovely and friendly and are very knowledge about the products and services they provide.I am a regular customer and also buy the beauty products too!
Very friendly and professional place, the massage was so relaxing and tuned into how much or little pressure I needed. They take time to listen and make you feel special.
I have attended several times and been treated by Nadine who has done wonders for my back.The treatment itself is fantastic but her personality shines through.She is always happy and friendly whilst treating me and the restful music played makes me want to stay for ages.She also gives me a glass of water at the end of the treatment to rehydrate me and this has not always been done when I attended other beauty parlours.I have recommended several friends to go for a special treat.I plan to have another treatment very soon and look forward to it with anticipation.Val Willis
I love Charisma hair and nails because i have wonderful individual attention, the all the stylists are welcoming,friendly and if they can fit an appointment in to suit you they will.....well done Charisma and thankyou x
Love the girls at Charisma as they always make you feel so comfortable and relaxed. Ideal place to be pampered and to have a good chat. Prices don't break the bank and it's so conveniently placed for me.
The people are very friendly and welcoming and endevor to satisfy the customers needs and requirements. Putting the customer first and making them feel unique is a very positive impact on a customer which makes you a frequent customer and you then make referals to friends and family. Charisma has a friendly environment that makes you relax and enjoy the services provided more.
The service is very friendly and professional. The beauty rooms are clean, warm and private. The staff are friendly and welcoming.
My saviour in a world of stress. The staff feel like friends and treat me the same way.Professional, friendly and hard working. Very relaxing !
i love coming here because all the staff make you feel at home. the are so helpfull and brilliant for giving advise. when i first walked into charisma it was as though i had been going there for years, something you dont get from other beauty salons,trust me i know i have been to plenty. i always recommend this salon to all my friends. i absolutely love this place. thank you charisma xx
Always really friendly and professional. Often fit me in at the last minute or when it suits me. Customer service is excellent as is the beauty service they offer. I always walk away with a smile on my face and more than satisfied! :-)
The team at Charisma is always friendly. They make you feel so welcome. I am with them 6 years now and I absolutely love them. The salon is always clean and it smells beautifully. The girls working there have always smiles on their faces and you don't feel like you are a burden for them. They seem to be really interested in you as a person. They always meet all my needs and I can be a fussy client:) I would recommend Charisma beauty salon to everyone. They really are the best and very professional but extremely friendly!
The staff are always welcoming and friendly. The atmosphere is excellent when ever you visit. You are always greeted with a hot drink and friendly chat.The salon is really well kept and standard of work from both the hair and nail technicians is superb.Every member of staff is lovely and makes you want to go back time and again.Steve & Lesley
I first popped into Charisma with a promotional voucher last year as I didn't have a regular salon. After trying the 30 minute neck and back massage I fell in love! My posture has improved and after I've had my massage, my back and neck is nicely relaxed and I feel so much less stressed. The waxing is the best I have ever had, with an amazing result that last for ages, and I cannot find fault with any of the treatments I have had. The staff are really lovely and friendly and always greet you like an old friend. The salon is beautiful and relaxing, and I always recommend to my friends, workmates, and even customers where I work to go there and try out Charisma for themselves!
Been going to Charisma for quite a few years now, and there's always a lovely, relaxing and friendly atmosphere. Girls are all really helpful and know their stuff. Always a treat to go there.
I love the fact that you can have a busy mad day but walk through Charisma's front door and you are met with a smile and peaceful surroundings and a great treatment from fab therapists and sylists.A little oasis of bliss in the heart of norwich x
Well what can i say i can't praise up charisma enough. Everyone is absolutely lovely and the service you recieve is fantastic.I have been to many of places to have hair done but i won't be going to anywhere else but charisma.The staff are so friendly and you look forward to going back .
how polite everyone is at the beauty salon, genuine and honest staff & owner. you know you can trust them to do their job to the highest standard and they always take an interest. which was great as i lost my gran last december, Nadine was sweet as anything about and very sympathetic. if Charisma doesnt do well in this, it would be a loss to the business community as they are one of the finest businesses around and trust me, I'm a business management degree student!
The staff are lovely and the quality of service is excellent.
My nails always look awesome now
Suzi is very patient as I can never make my mind up when I have my nails done X
Very friendly, lush treatments
Its always a friendly place to go. You always feel welcome and love how my hair looks and feels after!
The staff are great, fantastic cut & colour and I always feel welcome
All the staff are so friendly and give great service.
They make the most fabulous nail styles and colours. Hairstylist is amazing too.
Farmers Avenue Norwich
NR1 3JX
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