Our reputation is our most valuable asset - we will do nothing to endanger it.
Priority number one: To get our clients' money.
Priority number two: To repair business relationships between our clients and their customers, if so desired.
Debt Collectors! The image is not good. Right now, you've probably got a mental picture of a six-foot 'bruiser' wielding a baseball bat and wearing knuckle-dusters!
Now, clear your mind of all those pre-conceived ideas - and read on!
"Whilst we can't speak for any other organisation within our profession, WE pride ourselves in offering a tailored service with a very unique and always professional approach, in the collection of unpaid/overdue invoices.
We abide by current legislation, follow pre-action protocols - and regard legal action to be the very - very - last resort!" Says Peter Hopkins, one of three Directors of the company.
"Why so? - Because, according to Her Majesty's Courts and Tribunal Service (our 'wonderful' Civil Justice system) only 3 out of 10 SUCCESSFUL claimants actually get all of their money back! All that time, money and effort . . . and for what?"
Thornbury offer a Personal and Individual assessment of each and every case.
They will seek to identify the real reason behind non payment, by stripping away the excuses put before it.
They will seek to repair any breakdown in relationship/communication - often leading to a successful reconciliation and renewed trading practice.
Reduce the real fear of losing your customers' business to a competitor - at a cost to your business.
Make and execute 'arrangements to pay'.
You can contact Thornbury Collection Services Ltd on 01443 224407
"Going the extra mile" is not just a buzz-phrase at TCS. We prefer to think of ourselves as relationship builders rather than 'as just' debt collectors. If the 'debtor' believes they have good reason behind continued non-payment, we will investigate, substantiate - and if the evidence suggests, we will report that back to the client. From there, we will take them both through a mediation process, and our track record speaks for itself."
Thornbury Collection Services Ltd was established in 2002 by Peter, and former banking-colleague, Tom O'Brian. They were joined several years later by fellow Director Steve White - and since 2002, the company has grown to a full-time team of six, plus a network of like-minded, trusted professionals, who specialise in other areas of recovery work. These include a local firm of commercial lawyers, a team of tracing investigators and a strategic alliance-partnership with a number of recovery-agents and bailiffs, throughout the UK.
"We do not charge administration or any other 'set up' fees. We only get paid if we collect your money for you. Genuinely, 'a no-win-no-fee' policy, on pre-litigation collection issues."
Please visit our website www.thornburycollections.co.uk for more information.