Factotum Information

Factotum - your perfect answer...

Factotum: a general servant or a person having many diverse activities or responsibilities.

Based in Newmarket and serving clients across East Anglia and the UK, Factotum provides you with the freedom you need to operate your business your way!

While you are at meetings, reconnecting with clients, catching up with paperwork or simply taking a well-earned break, you are safe in the knowledge that Factotum's professional, dedicated team will manage your calls and diary on your behalf, giving you the time and freedom you need to succeed.

It doesn't matter where you are or what you're doing - with Factotum as your business partner, your calls will never go unanswered and your customers will never be put off by an engaged tone. Instead, they will speak to a member of the team that becomes part of your business, representing you in a friendly and professional manner at all times. Factotum understands that good customer service is essential to the success of any business and strives to ensure that each and every client comes away with that warm and fuzzy feeling that makes them want to buy from you again!

Why choose Factotum?

It's simple - Factotum provides you with all the benefits of a full time assistant, but because you're dealing with a professional team, your assistant will never go on holiday or call in sick!

Plus there are many other benefits:

A professional, corporate image from day one

No more missed calls!

Confidence that your team is always available

Happy, well-served customers = more sales revenue!

The services of a business partner you know and trust

Transparent costs that you control

Services

With Factotum in Newmarket, you can pick and choose the services that suit your requirements:

Classic answering: Do you feel like you're permanently tied to the telephone? Factotum's classic telephone answering service is ideal for business owners that need a break from the phone to travel, attend meetings or focus on your business.

Factotum's team will handle your calls in a friendly and professional manner, answering the telephone using your business name and capturing and managing enquiries in accordance with your specific instructions.

Diary: If you are struggling to manage your time effectively, Factotum's online diary management service will suit you perfectly. In addition to handling your business calls, the team will schedule appointments and meetings on your behalf, helping you organise you and your team's working day.

Frontline: Factotum's frontline receptionist service is ideal if you want to outsource your reception facility or need additional cover for your current receptionist during lunch breaks, sickness, holidays or maternity leave.

Acting as your first point of contact, your virtual receptionist will answer calls, announce and transfer customers to the relevant person or department or if unavailable, will take a message.

Not only will you enjoy the benefits of a full time member of staff only as and when you need them, but you'll also never have to worry about your receptionist getting ill or going on holiday, which means that working with Factotum is more cost-effective, faster and easier than hiring a temp!

Virtual office services

Do you need a professional image? Call on Factotum for a range of virtual office services, including:

Company address

Telephone number in the town or city of your choosing

Mail redirection services

Bulk SMS facility

Fax2Email

Conversion of PDF marketing brochures to interactive digital brochures

And of course, award-winning telephone answering

Find out more at http://www.newmarketbusinessaddress.co.uk/

Contact Factotum

Please call Factotum on

0122 358 1192

for further information and to enquire about their free trial.

Please remember to mention The Best of Newmarket when contacting Factotum.

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