Clinic Diary Management by Factotum Testimonials

If you need your phones answered by polite, courteous, experienced people then look no further than the team at Factotum. You can totally depend on your calls being responded to on a professional way and always with a smile.

Purple Haze

“Skillstudio requires a confident and effective response to each individual call received and in the past 8 years Factotum have not failed to deliver. All calls are transferred to relevant members of staff and this is done with ease and efficiency providing a valuable extension of our business. We also require details of each call and this is delivered to us quickly as Factotum use innovative technology.”
Rgds
Skillstudio

"I spend a lot of time out of the office with clients, both in the UK and abroad, so I need a reliable, efficient and courteous support service ‘at the office’. Factotum are all of those things, as well as being good value for money and excellent to deal with.”


Managing Director
D’Arcy Inspired Ltd

Factotum represents our ‘reception team’. We tell them our movements and they provide informed and friendly responses to callers, and email us promptly with accurate and detailed messages – a great service I highly recommend.



The Helix Consultancy

'Factotum has become part of my clinical team. They are a vital part of the way I run my chiropractic practice.'

Active Chiropractic

"As a one man business, it is a huge benefit to be able to attend meetings knowing that the 'phone will be answered professionally, efficiently and courteously; clients often tell me how nice 'my receptionist' sounds".

Thank you for your continuing good service

The people at Factotum are singularly delightful to deal with and knowing how well they come across when putting calls through to us I have no worries that our customers are getting the best possible service when they initially call. They always ensure that they get all the relevant information from callers and when they notice something new that we have neglected to tell them about they always ask how we would like these new situations/calls dealt with, therefore staying ahead of any potential problems this may cause.

Tom. Technovated Ltd

Hi Sarah, as you know we have been using your services for many years and I would like to thank you all very much for your wonderful service. We constantly have customers remarking how helpful you all are on the phone and as the first contact is often with you I am sure it helps convert lots of work.


Careclean Essex Ltd

Without Factotum, I am sure our Customer Service department wouldn't exist.

Everytime our phone rings, there is Factotum Human answering our calls with the courtesy and manners expected for an Award Winning Business.

Many Thanks to Graham and his team for supporting my business

Factotum provides CJV Digital with an extremely professional and efficient telephone answering service which is essential as we continue to develop our business .
The calls are answered promptly by friendly and personable staff who consistently deliver a high quality service to all our clients, as well as keeping us up to date with caller messages.
First impressions are paramount – with the assistance of the Factotum team, CJV Digital are achieving the right image which is certainly contributing to our further success!