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Independent Furnture Retailer in Newark Bringing home furnishings to life

As an independent furniture company, Holdens of Newark celebrated their 75th anniversary in 2012 and over those seventy five years seven members of the Holden Family have been involved in the running of this fabulous store.


Holdens specialise in:

UpholsteryUpholstery for living… upholstery for style

DiningDining for comfort… dining for expression

Beds & Sofa BedsBeds for dreams… beds for function

Flooring - versatile and practical

Soft furnishings - adding that finishing touch

Interior Design - helping you to bring your home to life

 

The company pride themselves on providing the best selection of quality and fashionable home furnishings at a guaranteed low price, backed up by a superior level of personal customer service rarely found today.

They have a great team of furniture sales staff who are all extremely knowledgeable and willing to help. Many of them have been with the family for a long time and they are all fully trained to sell every type of merchandise which we offer

Also, look out for their brand new modern furniture concept department, Studio H, and explore the massive Clearance Department upstairs in the old Georgian house part of this surprisingly large and centrally located store.

 

Whatever you want your new furniture & furnishings to be; contemporary or traditional you'll find it all and more at Holdens of Newark

The Holdens Difference

 

latest reviews

In June 2014, said about Holdens of Newark

Thanks Jonathan, good service and quality goods, looking forward to many hours of comfortable rest on my new mattress - lol

5/ 5stars
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In May 2014, said about Holdens of Newark

Earlier this month we purchased a 800 spring roll-up mattress. I would just like to tell you how pleased we are with this purchase. comfortable, doesn't make you hot, good price, would recommend it to anyone. We have purchase a few items from you and have always been very pleased with the store and it's well informed courteous staff. Free delivery is a great added bonus and on time always too. Thank you very much.

5/ 5stars
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In April 2014, said about Holdens of Newark

Many thanks, we are completely satisfied with the blinds and also Steve's performance generally. We look forward to shopping with Holdens again.

5/ 5stars
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In April 2014, said about Holdens of Newark

Hopefully this will be the first of many purchases from Holdens. We appreciated the time and service you gave us and will definitely come back to purchase our bedroom furniture shortly! The dining table and chairs look perfect! The chairs are so comfortable too so we are really pleased.

5/ 5stars
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In March 2014, said about Holdens of Newark

I always compare shopping at Holden's to shopping at John Lewis. Staff are attentive, knowledgeable and very helpful. Orders are efficiently processed and queries speedily and courteously dealt with. I have never felt a member of staff is too busy to give me their full attention and I always feel that my business is important to them, from sales staff to drivers and fitters. Holdens is a real asset to Newark and it is always a pleasure to shop there.

5/ 5stars
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In February 2014, said about Holdens of Newark

Your staff are an absolute credit to you - very helpful and knowledgeable but not at all pushy. I used to shop around all sorts of places for my furniture but not any more. I now come straight to Holdens as I know you'll be able to help me and you'll either have of be able to get me just what I want. Your prices are competitive with everyone so what's the point in me wasting my valuable time by shopping around?

5/ 5stars
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In February 2014, said about Holdens of Newark

Hi Jonathan - the carpet fitters have just left and they have done an amazing job we are really pleased with the carpets - it now makes the other rooms seem worse ! Thank you to you and Marion for your help and please say another big thank you to the fitters for us as we really appreciate them working so late

5/ 5stars
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In February 2014, said about Holdens of Newark

Cheaper & quicker than Carpetright, as well as being much nicer to deal with

5/ 5stars
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In January 2014, said about Holdens of Newark

Mummy always told me if you want quality then you have to pay for it in whatever you buy. I am so glad I took her advice because buying my furniture from Holdens means I have saved £££ in the long run in not having to replace it. My Holdens furniture will prob outlive me xx

5/ 5stars
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In January 2014, said about Holdens of Newark

Just wanted you to thank the fitters, I was so pleased when I came home late evening it was hoovered etc. It was a great job, many thanks

5/ 5stars
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In January 2014, said about Holdens of Newark

Thank you for your invitation to provide feedback on our recent purchases and customer experience at Holdens of Newark. The very fact that you have sought our feedback is a perfect example of your organisations pro-active approach and attitude toward its customers. I would sum up Holden's as a customer-centred business; where nothing is too much trouble. You were our first point of contact in the showroom. It wasn't until our transaction was concluding that I had realised your position in the company - suffice to say, that hierarchy plays no part on the shop floor; which is great! In addition, there was no hard sell. Your approach was based purely on answering our questions; presenting facts about the various ranges; and in providing advice and alternatives. This put us at ease, and helped the conversation between us all flow very easily. Furthermore, it built trust. On a practical note, and aesthetically, the showroom is easy to walk around; spacious with the layout well planned. The shops frontage and windows are striking, and the Holden's logo is easily recognisable on social media and in local advertising. The adage of having a furniture-maker for bespoke pieces is a great facility - and as I have already mentioned to you; is something that we shall bear in mind for the future. As you know, we sourced our bedroom furniture from an alternative supplier; however, we are delighted with the sideboard and bar stools that we did purchase from Holdens. The facility of storing our purchases until we had moved into our new home was extremely helpful to us and was one less thing for us to worry about whilst we got the new home up and running - thank you. As do we acknowledge your no-fuss approach and willingness to 'better than' price-match the bar stools. However, I think the thing that impressed me most, was your follow-up email thanking us for our purchase and clarifying what we had verbally agreed. I wasn't expecting your email but was pleased to receive it. It reminded me of courteous; good old-fashioned retailing. It also created a very convenient way for us both to keep each other updated thought the process. I recall the courtesy extended on the telephone by a showroom employee when I rang to settle the balance on the bar stools. I had initially asked for you; although you were on day-off. But within a moment, the assistant knew of my details and the amount owing. There was no putting me on hold for extended periods or 'Faffing' whilst getting up to speed on my client notes. And he even took the time to thank me for my proactive-ness in ringing (as agreed) a few days prior to delivery. Again, showing the customer respect and recognition. Finally, the delivery process was very straightforward. You kindly confirmed the date and time-window of the delivery (again by email). The crew were polite, diligent in carrying the products and very swift in their turnaround. Supporting local, home-grown business is a must in this current economic climate. Perhaps ashamedly, having lived in Newark for almost 12-years, this has been our first Holden's experience, but one that has made Holden's shoppers of The Ryan Family. We have no hesitation in recommending Holdens to family and friends; or by promoting on social media site, and we will definitely buy from Holden's again. I believe that feedback should always be balanced; and where possible should include suggested improvements. I have to say, that on this occasion nothing springs to mind. We have only praise for Team Holden! Well-done, and thank you to everyone that helped in some way to fulfil our orders.

5/ 5stars
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In January 2014, said about Holdens of Newark

Holdens store is well laid out with a comprehensive range of quality furnishings at competitive prices. They have a knowledgeable and customer focused staff who also provide an excellent after-sales service

5/ 5stars
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In January 2014, said about Holdens of Newark

Beautiful new sofa ordered from Holdens of Newark - we only went in for a new headboard, but can't resist a bargain in the winter sale

5/ 5stars
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In December 2013, said about Holdens of Newark

We were both extremely pleased with the high level of personal service, attention to detail and excellent communication we received when viewing furniture and placing our order. Furthermore when it was delivered your team were caring and attentive in our needs including disposing of our old furniture and the furniture we ordered met with our exacting standards. It is these reasons that we continue to return to your store and you are our first point of enquiry for our furniture needs.

5/ 5stars
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In November 2013, said about Holdens of Newark

Holdens really are a fabulous shop. Their furniture is gorgeous, nothing is too much trouble and the staff are quality! Thanks to Emma Holden again today for her help

5/ 5stars
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In September 2013, said about Holdens of Newark

Your delivery drivers have literally just left & I wanted to say how pleased I am. Not only were they very polite & helpful, but they are also very careful. By this, I mean they made sure their hands were clean before touching the white leatherette beds & mattress. Small details like this make all the difference! I'm also delighted with the beds, just what I was looking for! Just leaves the TV unit, shoe pictures (I really really want these!!) and blinds left to sort!

5/ 5stars
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In September 2013, said about Holdens of Newark

My husband and my self have always been satisfied and pleased with your service and delivery. The grandchildren were so excited about their new bunk bed, friends had to call to view. My daughters husband was very impressed with the delivery gentlemen as I explained that family businesses are always better to deal with i.e. services, delivery etc.than big names. We always promote Holdens when possible.

5/ 5stars
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In September 2013, said about Holdens of Newark

We were very pleased with the polite, helpful and knowledgeable van drivers who brought our new mattresses last Tuesday. It made a pleasant change to be greeted properly by the two young men who did a great job. They even adjusted our headboard to accommodate the extra thickness of the replacements. Well done and thank you very much for the excellent service. They were a credit to your organisation

5/ 5stars
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In September 2013, said about Holdens of Newark

My new sofa and chair was delivered today which I bought last week from your store. I just wanted to take the time to praise your brilliant delivery team. From the phone calls to update me on a delivery time and the actual, not straight forward delivery, they were both very friendly, careful and professional. They are great ambassadors from your brand and store. I will definitely be recommending your shop to all my family and friends, keep up the good work!

5/ 5stars
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In August 2013, said about Holdens of Newark

Holdens of Newark fantastic customer service, popping in tomorrow to place an order !

5/ 5stars
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In August 2013, said about Holdens of Newark

We are loving our new carpet courtesy of yourselves - Thank you Holdens of Newark

5/ 5stars
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In May 2013, said about Holdens of Newark

I have found the quality of the furniture to be excellent from Holdens. I was also very impressed with the service we received, we we're given a delivery date/time and it was delivered exactly on time. The delivery guys were friendly and efficient. What more can I say, we will buy from Holdens again and certainly recommend to people. Thank you

5/ 5stars
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In May 2013, said about Holdens of Newark

The settees we bought from Holdens are very comfortable and liked by our visitors.

5/ 5stars
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In May 2013, said about Holdens of Newark

Thank you for arranging for the carpet to be fitted. The guys have done an excellent job and the room looks fantastic

5/ 5stars
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Holdens Bank Holiday Event in Newark

Holdens Bank Holiday Event in Newark

  • 23rd August 2013
  • Author: Lou H
  • 0 Comments

4 for 5 - four great deals on five great days

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  • Contact Us

    Central Buildings
    Middlegate
    Newark
    Nottinghamshire
    UK
    NG24 1AG
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  • thebestof awards

    • Loved And Local (In Category) 2014
    • Loved And Local (In Place) 2014

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