Ramada Encore named ‘CSR Hotel of the Year’ at Redefine|BDL Hotels’ Annual Ceremony

Ramada Encore Milton Keynes has been named ‘CSR Hotel of the Year’ at an awards ceremony held by Redefine|BDL Hotels, the UK’s leading independent hotel management company.

The annual accolades recognise the best hotels, teams and individuals from across Redefine|BDL Hotels’ 70-strong UK portfolio.

The glittering event, held at Crowne Plaza Marlow on Friday 27 February, recognised outstanding performances across nine categories, with the prestigious CSR Hotel of the Year title going to the Milton Keynes venue.

Garry Cruise, General Manager at Ramada Encore Milton Keynes, said: “We are thrilled to have picked up this award and I’m very proud of the entire team. Throughout the year we’ve worked on a series of initiatives such as numerous fundraisers for Macmillan, mentoring programmes, partnerships with local schools and the roll-out of a health and wellbeing initiative, all of which help to ensure we are doing our bit for the community.”

John Stuart, Chief Operating Officer of Redefine|BDL Hotels, said: “Our annual awards ceremony is a brilliant chance to recognise all the exceptional, hard work that goes on across our portfolio throughout the year.

“The team at Ramada Encore Milton Keynes has impressed with its dedication to CSR measures throughout the year, all of which have contributed to the hotel’s excellent performance overall. Huge congratulations to the team.”

Click Here For The Ramada Encore Milton Keynes Website

The full list of winners is as follows:

Quality Hotel of the Year – Holiday Inn – Camden Lock

People Hotel of the Year – Holiday Inn Express – Dunstable

Support Person of the Year – Fraser Hyslop, Facilities Manager

Revenue Driving Employee of the Year – Lewis Paxford, Reservations Agent, Crowne Plaza Reading

CSR Hotel of the Year – Ramada Encore Milton Keynes

Louis Woodcock award for Exceptional Service – Agnes Gilchrist, Head Housekeeper, Erskine Bridge Hotel & Spa

Employee of the Year – Samantha Frederick, F&B Team Member, Crowne Plaza London – Docklands

GM of the Year – Daniel Loosley, Crowne Plaza Reading

Hotel of the Year – Holiday Inn Express – Earl’s Court