Travel Counsellors Testimonials

Not sure if it was 2004 when I first worked with Sue - it's been so many years!When you have to travel and journeys become time critical and occasionally complex, you want to work with someone who can rise to any challenge you throw at them. Sue has been that for me. From getting me to a meeting in Vienna in a timely manner after a missed flight out of Albania, to helping me to organise my personal trips, Sue has been someone I trust implicitly to manage my travel plans. The fact that she is an extremely nice person to work with is a bonus. Sue is a consummate professional and this has resulted in us putting all our business travel in her hands.

For already two years I'm lucky to have Sue Bailey taking care of all my trips. It's amazing how keen about small details she is!! I consider her as a second "mother"...always available, weekends included...always doing her best for the company and for us! I have never been treated in a such great way travelling for my job, from..let's say almost 20 years now!

Sue has a clear understanding of a busy executive needs. Her quotations are prompt, simple to understand and offer good choice. Her real value is that she is able to smooth a complicated business trip by ensuring she asks the important questions; Do you need a hotel? Do you need a transfer? That will be a 90 minute connection to meet that flight. Shall I book dinner for you and your client?

I run a business abroad and live in the local area. I had been using a famous brand name travel agent where I got very good service, but the person dealing with my account left and I decided to look elsewhere.

I travel abroad on a weekly basis and often have to change my plans at the very last minute putting great pressure on my travel provider to deliver a good service in a very short timescale.

The products that Travel Counsellors offer are probably very similar to the offerings of other companies. In some cases though, I have been pleasantly surprised to get very competitive quotes.

Where this business in Lichfield truly stands out is in the quality of service, attention to detail and dedication. Sue Bailey provides very competitive solutions with an absolutely charming telephone manner, and nothing ever seems too much trouble, be it a late call or an SOS from a far off location during the weekend!

Thank you Travel Counsellors for a smashing service!