Find the best Electrical Appliance Retailers in Kettering as recommended by local Kettering people in thebestof Kettering's Electrical Appliance Retailers directory.
Supervision of Kettering the electrical appliance retailer for washing machines to plasma TV's, we stock a great range at prices to beat anyone!
Carolyn C said
Unfortunately, I would not recommend Supervision. My mother buys all of her white goods from them with no problems at all and recommended them to my sister-in-law when their washing machine died. They had a new machine installed and within a month it had broken down mid-cycle. When she phoned them, the woman on the phone was wonderful but the man who installed the machine who could be heard clearly in the background was not. He was rude and abusive and told the woman to tell her to call a plumber! She told the woman that she could hear every word he said and that she would not be calling a plumber. After some discussion, they are coming out to fix it next week (mid June 2013). A disgusting way to treat people after installing a washing machine and it breaks down within a month. I wonder if the owner of Supervision (a really lovely man my mum says!) even knows of this awful customer service - I think probably not. Hopefully, Supervision will read this review and ensure that their staff have a more constructive approach in dealing with after sales enquiries.