Euro Trade, providing professional and cost effective Inbound and Outbound Call Centre Services to small, medium and large companies throughout Hounslow Borough and across the UK
Euro Trade provides Inbound and Outbound Call Centre Services to small, medium and large companies throughout Hounslow Borough and across the UK. The call services are cost effective, efficient and available 24 hours a day and 365 days a year.
Inbound Call Centre
Euro Trade , with its world wide network can handle all your inbound telephone call centre requirements including sales, customer service, technical support, billing enquiries, web browsing, coupons and email responses.
Outbound Call Centre
Outbound telephone call centre activity has become an important part of many of our clients' customer acquisition strategies. Highly skilled outbound agents coupled with the very latest in predictive dialler technology means Euro Trade is ideally placed to undertake this activity on behalf of our Hounslow Borough and UK clients, with the flexibility to match prime time calling hours.
- Specialist Outbound Call Centre Teams
Understanding the specific requirements of outbound calls has meant the creation of a dedicated outbound call centre environment within our Contact Centres; highly skilled outbound calls agents are managed by Team Leaders who work exclusively within this environment.
- Predictive/ progressive dialer for enhanced productivity.
- Comprehensive Call Centre Management Information
Web based stats and remote monitoring allow our clients immediate access to agent performance in terms of contact/conversion levels, and the quality of calls being made
- Suitable for businesses across Hounslow Borough and the UK
Back Office Support
Integrating back office activities with our contact center solutions allows EURO TRADE to provide and end-to-end customer experience that is seamless for your customer and increasingly cost effective for your business whether you are based in Hounslow Borough or across the UK.
Please mention The Best of Hounslow when contacting Euro Trade for your telephone call centre requirements throughout Hounslow Borough and across the UK.