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Once more, Brookers succeeded in excelling themselves. All I needed on Saturday was some gravel and I knew they'd have it but I ended up with some advice and even help out to the car with the bags. Product and service exactly what I needed!
Great staff and friendly service
the store is retaining its old fashioned style and values in a modern world. The staff are so very helpful and friendly even though there is snow outside. Thank you
it you get problems with anything Brookers will sort it out no question
This is a great place to go for household and kitchen accessories. They sell all manor of things from vegetable pealers to glass wear and gifts.The staff are always helpful and friendly.
A great general supply store right in the heart of Hitchin.
really friendly service especially at the post office
As a local Painter and Decorator, Roydhouse Decorating always uses Brookers and if one of my customers wants to provide the paint for a job I recommend Brookers. They offer a terrific stock of paints and materials, and I have also used their colour matching service which is fantastic. Their staff are well trained, knowledgeable and polite.There is no other paint supplier as good as Brookers.Richard RoydhouseRoydhouse Decorating
Brookers always have what I need! From a garden spade, to heavy duty staples, window sealant the works!! Thanks to Brookers, I even got a bright red teapot from you for my birthday!
Friendly staff at all their sites, who help dimwits who sort of know what they might be looking for (me) to find what they ACTUALLY need.
I bought coal from Brookers on Saturday and managed to get it in the car (with a bit of help from Doug!), which kept us warm this weekend. Decided on a dumpy bag of logs,to be delivered today.Well, it was delivered a short time ago and in the most sensible of places, so I am absolutely delighted. Could not have been better service. Clearly, someone used their brain and worked out how to do a good job.If anyone needs a reason to use local businesses, there's one right there.
My first visit to Brookers on 4th September. Most impressed with range of products. Very helpful staff serving at the counter. Good layout of products visually. Opens at 7.30am but pity it closes as early ast 5pm. Late closing 2 days would be helpful. Will go back again definately.
I would just like to let you know how helpful Max Davis has been on your building yard trade counter over the last 2 weeksHe has provided information on products to help us make the original purchase and when we have been popping in and out getting additional things the person laying our drive has needed; he has been most helpful loading the car with me when there has been no-one available in the yard.He really did go out of his way to be helpful and I wanted to make sure you knew how much I have appreciated his help.It would certainly make me consider Brookers first in future when tackling new projects. Anne Williams, Hitchin
I visited your store today for the first time, I was so impressed with the customer service received that I felt it necessary to email you., something I rarely do! What a refreshing change, at last great customer service does exist. I own and run a Wine bar in Letchworth so when (not very often) I see great team work I feel its good to compliment those involved. Steve is an absolute asset to your team- keep up the good work Steve and many thanks for your kind help.La Concha Wine Bar and Tapas
The Bathroom Showroom Assistant praised highly for her efficiency and helpfulness. Very impressed with her attitude too.Wood End School, Harpenden
You always have everything I'm looking for - random it may be!
The Trade Counter staff at Brookers are amazingly helpful. Also Yard staff are brilliant.
Don and Steve have been REALLY helpful in finding a product I could use for my horse! Being a girl I had No idea what I was looking for but in the end they found the perfect solution.
What would Hitchin do without Brookers?! They stock all those things you need to just pop out and get - like electrical bits, paints, garden things and you just can't get decent quality items of these anywhere else in town. The staff are knowledgeable and if the town shop can't help then their trade centre can with a vast array of plumbing, building and general maintenance goods.The number of years they have suceeded in business says it all, long may they continue!
Over the past 4 years and the opening of two salons in Hitchin we would have been lost without Brookers. It would appear that they stock it all and then the bits and bobs we have yet to realise we need! Thank you Brookers from Pebble xxx
We purchased some rock salt from Brookers a few weeks ago. Phoned before going to check that they had some in stock and staff were very helpful.
We bought some of the 22mm Climaflex pipe lagging over Christmas as our outside pipes kept freezing. We couldn't get the larger sizes in any of the DIY stores and Brookers had 3 different sizes. Job Done!
I can buy all my DIY needs. Helpful staff, huge selection of household, ironmongery, DIY and more!
I went into Brookers to see what I could do with my broken floor boards. The chap on the timber counter measured it and looked through the pine but nothing matched my 1950's boards. So he cut some ply down to the correct width size for me to carry away and replace my broken boards. Thanks very much.Mrs Culverhouse
Steve and Dave on heavy side at Brookers are the nicest and most helpful guys we have ever dealt with. They go out of their way to help you. We are impressed by your punctual delivery and range of stock at keen prices. Joss at Cygnet Construction
They have a good selection in all departments. Very helpful and knowledgeable staff and an efficient ordering and delivery system.
ALL THE STAFF WHETHER IN THE STORE OR THE POST OFFICE, ARE ALWAYS PLEASANT AND WILLING TO GO THE EXTRA MILE FOR YOU.IF THEY DONT HAVE IT...THEY WILL GET IT AND IF THEY DONT KNOW...THEY WILL FIND OUT FOR YOU!
Brookers Bilton Road Branch Bilton Road Hitchin
SG4 0SB
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