Helen James Residential are an independent letting agency covering the whole of the Havering area
including Romford, Gidea Park, Collier Row, Hornchurch and Upminster. They offer a variety of
Landlord services to suit dependant on the level of involvement that you wish to maintain. They are
committed to providing the very best in dedicated customer service and the production of high quality tenancies
We utilise the internet and local press to advertise all properties to let. Most notably
we advertise on Rightmove, the UK's number 1 property portal and Globrix among others.
Our opening hours are flexible and we often work outside of usual agency hours to
ensure that all viewing opportunities are utilised thus securing your tenancy as quickly
as possible.
Our tenant referencing is comprehensive ensuring that we find reliable and respectable tenants.
When referencing potential tenants we perform the following checks:
6 year credit history search. CCJs & bankruptcy. Defaults, arrears & repossessions. Linked address search Validation of 3 references Guarantor suitability check Salary/income verification | Acceptability Score Post analysis recommendation Bank account validation Affordability analysis Delinquent tenant database search Rent Guarantee decision* |
If you require extra peace of mind, we can assist you with obtaining rental guarantee
insurance through a third party provider.
Due to the new legislations which are now in place for residential lettings, managing your property
alone has become difficult and more time consuming. Please find our variety of Property Management
and letting services below to see how we can help you.
Let Only Service. This service is normally provided for experienced landlords and corporate clients
who have an understanding of tenancy law.
Property evaluation and recommendations
Advice on current legislation and Landlord obligations.
Marketing of the property using various methods
Accompanied viewings of potential tenants
Tenant referencing with full report provided
Preparation and execution of the Tenancy Agreement
Assist Landlord with arranging an Independent Inventory and Schedule of Condition
(recommended due to new legislation) plus check in/out services if required-an extra
charge will apply for this.
Collection of first month's rental in advance and damage deposit
Organise the signing of the standing order for future rental payments
Advice to landlord regarding tenancy deposit protection (legislation)
Advise tenants on procedures with registering with the appropriate utility companies
Full Management.
The preferred choice for most landlords who are happy in the knowledge that their tenancy is
being taken care of.
In addition to our Let Only & Rent Collection service, Full Property Management also includes:
Arrangement of professional inventory and check in/out by independent clerk
Make arrangements for EPC, Electrical/PAT testing & Gas Safety certificate if required
Advise the utility companies of the new tenants' details and meter readings
Arrange Landlord safety checks and ensure continuing validity
Arrange for any property maintenance and repairs as per your instructions
Carry out quarterly property visits and report to you
Liasing between landlord and tenant
Supervise that the tenants comply with the Terms of the Tenancy Agreement
Review rental values and renewal of tenancies
Service of relevant Notice(s)