Jewellery in Guernsey
I was very disappointed on my last visit to R&S. I have always been really pleased with the service I've received but this time I felt they were disrespectful, dismissive …
I visited Ray & Scott a couple of weeks ago, during my trip to Guernsey. Jeff was absolutely fantastic and gave amazing customer service. He was also very helpful with …
Jeff and his team are a legend and always gives you the best service / experience ❤️❤️❤️
I went to Ray and Scott’s to see if they could replace the bracelet strap on my TagHeurer watch. I was leaving the island soon for a holiday and wondered …
Excellent welcome and super quick same afternoon watch battery change. No three week wait here and much better price than the alternative at you know where. Thanks Gemma for the …
Fantastic service for valuations and repairs (ss well as lovely jewellery and watches for sale). Martin was particularly helpful.
I dropped my Tag Heuer watch off for a new battery, pressure test, and bracelet polish on Saturday. A call on Tuesday to say it was ready to collect, super …
Ray and Scott outstanding I was looking for “that special ring” for my big birthday, the staff were so friendly and helpful. Spent along time trying on different styles until …
Amazing selection of watches, very helpful staff.
Ray and Scott are the most amazing and helpful people ever! I popped in to have my engagement ring checked over and they immediately looked at it with great care …
Excellent guide, very informative and some lovely jewellery and watches to admire (or even buy!). Recommend a visit. Thanks
Jeff to the rescue! Thank you so much for sorting me out so quickly, clearly my ring wasn't meant to be put back on so soon postpartum. Brilliant service and …
Zeer vriendelijk onthaal. Duidelijke uitleg over de afkomst van diamanten. Zeer originele locatie Museum bevind zich in oude bankkluis.
Twenty five years ago we were visiting a good friend on the island of Guernsey. Romantically my husband proposed when we were running the London marathon. Our friend introduced us …
Received impeccable service from Martin today. His true passion and knowledge that he has gained through his long career just oozes out of him. Friendly, polite, honest, knowledgeable, what else …
Great service with excellent knowledge of jewellery and watches at tax free prices. Also a brilliant diamond museum … in the bank vault!
Popped in today just to browse and received a fantastic service from Jeff. Will definitely be purchasing my next watch from Ray & Scott.
Martin Search made our shopping experience at Ray & Scott very special and personal. His wealth of knowledge within the industry was second to none and helped us with the …
Fantastic as always, great service and knowledge. Found the perfect engagement ring and she said yes.
Amazing service with a smile whether buying diamonds, expensive watches or just replacing an old battery, the service is always the same.
I always look forward to going Ray and Scott. First class customer service, especially from Kate. Nothing is to much trouble. I wouldn't consider going anywhere else. Highly recommended.
Absolutely fantastic service took my daughter to have her 2nd ears pierced the gentleman was absolutely lovely quick and very professional and knowledgeable definitely recommend with my daughter is extremely …
Ce musée est une mine de renseignements sur les diamants. Joli clin d'œil sur l'histoire des plus grosses gemmes. Merci à Hanane pour son aimable traduction.
Excellent jewellers and watch shop. I was looking to buy a pair of watches as presents. They have an excellent range of Tag watches. I dealt with Jeff, who knew …
I popped in to see if I could sell some of my unwanted jewellery. First of all the lady handled it without gloves and just threw it back in packaging without ensuring it was returned properly.
Then Martin said he could review it and let me have it back Saturday, which I was grateful for. I got a call the same day saying it's ready and to go back in for a chat.
When we got there, there was only Jeff in the store and we waited patiently for him to finish with his customers.
Then he waffled on about how it was a hard sell for him and it was a silly offer. They offered me an insulting price for 3 pieces of brand new Tiffany jewellery, 1 as new charm and an 18 carat gold necklace with VVS diamonds!
When my sister said you could have just said that on the phone, he was flippant and said oh well you needed to collect them!
Yes we did but we didn't need to waste 30 minutes sat there just to be told they weren't interested! Insulting and dismissive.
I took the necklace to oatlands jewellers and they gave me more for that one necklace than R&S offered me for all of it. Knightsbridge of Guernsey? I don't think so, no jewellers in Knightsbridge have ever been so arrogant or dismissive. Will not be returning