Net Technical Solutions brand new website offers even more IT support
- 23rd September 2012
- Author: Martin D
- 0 Comments
It's not just thebestof Farnham who are excited about announcing the benefits of their brand new website....
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The Courtyard,
about us
Farnham's Net Technical Solutions provide comprehensive, cost effective IT support packages, each tailored to suit your specific business needs. Their forward thinking and proactive approach creates a stress free IT environment for your business.
Net Technical Solutions, based in West Street, Farnham, was established in 1999 and has more than a decade of experience in the IT industry, having held Microsoft Gold Certified Partner and Small Business Specialist status for many years.
Net Technical is able to work with your organisation as a completely outsourced IT department providing 1st line support for your entire IT network. Alternatively they can work alongside your existing internal IT resource providing 2nd and 3rd line support, overflow, holiday and sickness cover.
Typically, support packages will include unlimited access to the IT helpdesk via telephone, remote access or on-site attendance and ALL remedial on-site visits are fully covered regardless of time spent on site. Also included is a remote server monitoring service and a two hour on-site response commitment in the event of serious events such as a failed server although Farnham-based customers obviously benefit from an improved SLA.
Their comprehensive yet cost effective IT support packages are tailored to suit your specific business needs with the aim of creating a stress-free IT environment through a forward thinking and proactive approach. As a true one-stop-shop Net Technical are also able to provide professionally delivered IT infrastructure projects, application and database development and support, on-line backup solutions, domain, web and email hosting services, business broadband, Voice over IP and much more besides.
Key Differentiators:
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Single point of contact for all IT related issues, hardware, software, applications, user advice etc.
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Dedicated 0845 hotline number straight into our helpdesk - no receptionists or message takers!
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Proactive, forward thinking approach to your IT, spotting problems before they occur
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Straight talking technical team, no 'techno-geeks'
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No additional call-out charges for remedial work regardless of time on site
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CRM case management system ensures queries are dealt with quickly and efficiently
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Wide breadth of IT products and services in addition to pure support
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Your own account manager contactable pretty much whenever you need them…..
Visit www.ntsols.com to view the full range of IT services provided or
Telephone: (01252) 235255 and ask for Ben Stupples, Commercial Director.
You can also follow us on twitter @Nettech_Farnham
Please mention The Best of Farnham when making contact.
latest reviews
We have used Net tech for the last two years and it is the best IT support we have ever had and we recommend them to everyone.
âAfter struggling on a daily basis with our IT system, we switched to Net Tech and we were able to begin the process of rectifying the issues we had struggled with for so long. It is so refreshing now to not have to continually fight with IT, but instead our big problems have begun to disappear, and Net Tech is there to support us as and when smaller problems arise. They are very proactive, personal, and friendly in their approach. We are very grateful to have them as our IT provider.â
Always helping us with our server - excellent and timely service. Thanks
There are lots of companies out there that offer support, but right from the start I felt Net Technical Solutions could provide us with exactly what we needed â total peace of mind â and I am pleased to say that they have never disappointed.
You never get âsorry thatâs not our remitâ or âyouâre not covered for thatâ, itâs always a case of âyou could do thisâ or âhave you thought about thatâ. They have always advised with expertise in whatever way they could.
Absolutely Excellent, we have been through a number of local IT companies for various reasons, however, we have been with Net Tech for over a year now and have no hesitation in recommending these guys. Thank you and Well Done NET TECH - welcome to The Best of Farnham.