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Recommended as best for: high level of knowledge and expertise, delivering to a very high standard
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Our experience with Fair Energy was positive in every way. Workforce was professional, with no time wasted and all work carried out to a very high standard. Wish we had found Fair Energy earlier in the process of selecting an installer. Fair Energy provided a very fair quote, professional approach, and their wish to accommodate the installations to suit our needs. Thank you!
Fair Energy were responsive and friendly, in an industry where rapid expansion can lead to companies growing too quickly and losing the ability to remain interested in individual installations and engaged with their clients.
Fair Energy were excellent. I had a dreadful experience a few years ago with another biomass boiler company and was therefore well aware of the potential pitfalls of choosing the wrong supplier and of the need to select with care. Fair Energy knew what they were talking about (a refreshing change), the installers did a great job and were efficient and friendly. Needless to say the boiler is also running very smoothly.
When the Department for the Environment and Climate Change moved the goal posts and announced on 31st October 2011 that the FiTs would be reduced for all installations commissioned after 12 December 2011, we had a race against time to get a 49.68 kWh solar system up and running by the deadline. From the start Fair Energy gave us great confidence that every effort would be made to achieve this. The installation was handled by a team that not only demonstrated a very keen work ethic, but also stuck to highly pressurised timelines. Fair Energy was professional, efficient, calm and in the end the scheme completed a week ahead of schedule, managing to commission the solar PV system by 5 December, an operating window of 35 days. The installation team worked hard during the day and long into the night to get the job done for us and were a joy to work with.
Fair energy have installed a 130Kw boiler in a Victorian country house for us. We feel that the work carried out was done to the highest standards. There was extensive help from fair energy in the design stage particularly as the space was very limited in the proposed boiler room, as a result of this work we have an extremely well designed boiler room. They also helped in sourcing skilled pipe fitters and materials during the installation. When we have experienced problems they have resolve efficiently and quickly. There quotes were competitive and detailed with no hidden costs.
We chose Fair Energy to supply and install the new systems because they were the only supplier that gave us total confidence in their service. There are not many companies who can install a biomass system and fewer still that understand how to do it properly. Fair Energy offered us a choice of systems, a bespoke system design and demonstrated a clear understanding of our needs.
We chose to work with Fair Energy because they offer a complete service from design to installation and helped with every stage of the process. I am so excited about what it means to River Dart Country Park as part of our environmental responsibility and showing how renewable energy can work for a business. We were able to receive funding for 50% of the capital and installation cost from grants and an interest free Carbon Trust loan.
1 Emperor Way Exeter Business Park Exeter Devon
EX1 3QS
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