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Recommended as best for: an individual approach, being cooperative and friendly service
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The whole team are friendly and helpful and advise on what is best for you when you go in to see them. Their follow service is also exceptional - nothing is too much trouble for them.I have recommended them to all of my friends :)
Great service and people who give proper professional advice. Excellent
Originally hired a hot tub for a week, loved it so much we came back and bought one. Peter and Rach, helped us with the choice , installed it quickly and without fuss, and gave us a great deal.They even organised that the first 2 nights we used the tub was clear and frosty, ideal for watching the stars.
There are hundreds of companies offering hot tubs but there is one that in my opinion stands head and shoulders above them and that is Complete Spas.Pete and his team are highly professional; very responsive; highly knowledgeable and have a passion for what they do.The best thing about Complete Spas is that do indeed do the complete job making the journey from initiial search to order to installation a very painless process with exceptional execution. I highly recommend them
A quick and efficient service from a friendly team, the hot tub took 8 minutes to install, but gave us hours of fun. Full set up and instructions meant the experience was completely painless and worry free. Would we use Complete Spas again...You bet!
Second year we have hired a spa from this company. Cheerful and a helpful team. Small spa problem this year - can do attitude fixed within an hour. Highly recommended for hiring tubs.Tim & Sally Cheltenham
We hired the spa for my daughter's birthday and the girls had a fabulous time. The spa arrived on time it was easy to use and maintain and great fun. I would recommend to anyoneas the customer service is top notch.
Hired a hot tub for a surprise hen party, worked a treat, great size and style. Very friendly staff, quick set up would def be using complete spas again.
Excellent experience, hired a tub for my daughters 9th birthday party................best party ever!Malcolm
Really friendly and efficient service. Professional manner and completed hot-tub service quickly and effortlessly. 100% reliable - Thank you.
as other reviews have said they are "complete spas",from delivering to setting up to showing you how to control to trouble shooting over the phone (1st thing on a sunday morning,thanks pete),very friendly and very helpful,i'll definitely be using Complete Spas again,and i have already recommended them to som e of my friends,thank you,(by the way i like red wine)
Thanks for both a wonderful hot tub and service to match. Would highly recommend.Nathan & Sarah B
Their name is Complete Spas and their service is complete.After a lot of research and visiting other companies we bought our hot tub from Complete Spas last July. They stood out from the others as they were very welcoming but there was no hard sell. They answered all our questions honestly and made a site visit to check suitability of site and access before finalising purchase. When they delivered our hot tub they fully installed it and gave us a run through on the controls and how to maintain it, we just had to wait for the water to heat up before using it that eveningTheir after sales service and advice is excellent. We have been back a couple of times and the welcome is always first class. Mick and Linda
From the moment we stepped into the showroom we have been dealt with absolute professionalism. The advice and guidance given was genuine and honest with no sales pitch - they wanted to get it right for us. They organised a visit to see the exact model that we were after and kept us informed throughout the cycle. The delivery and installation was first rate and although I had concerns about getting the spa on site they performed above and beyond. Pete went through all of the management of the spa and are at the other end of a phone should you need advice.We are now enjoying some fantastic relaxing moments and would be more than happy to have an independant discussion with anyone.My advice is go and take the plunge you wont regret it.
Hired a hot tub for my daughters 16th birthday, what a fab time they all had , and with one of the hottest days in April the spa was the icing on the cake!Thankyou to all at Complete Spas wonderfull service and thanks for letting us hold onto the spa for one extra day for the Royal Wedding!Slatters, Mickleton.
we went to complete spas we were given lots of info lots of advice time to try out the spa we wanted to buy we even got a better deal than we first were offered, then they stored the spa for us for more than 6mths,came and fitted it into the spa room and then came back to install the spa when all the building work had been finished.We could not have asked for better service and still have the follow up help that new spa owner need espcially when your rubberducks insist on floating upside down!!!!!!!! Thankyou pete for all your help and ongoing seviceYvonne and Jason
I was looking for a spa for ages and went to loads of places to view them but never felt comfortable with the companies i was seeing, at complete spa's they didnt pressure me and was so helpful. They are the ones to deal with as i couldnt of been happier with my purchase... thanks Pete and Rach
I had been in the market for a hot tub on and off for a while and had been looking around various retailers looking at all the options as i don't like to rush into these things - then i was recommended Complete Spas. My wife and I went along and were shown around all the hot tubs available by Pete with no hard sell - just very informed and enthusiastic advice. He and Rachel also came out later that afternoon to our house to help us with where the hot tub could be located if we went ahead, this was all before we had agreed to purchase it. Once we decided to go ahead the next day it was delivered and installed within 4 days and it has been as good as we could have hoped. Thanks for your support before and after purchase Pete.
WOW COMPLETE SPAS, WHAT CAN I SAY! IT IS THE FRIENDLIEST BUSINESS I'V EVER ENCOUNTERED, PETE AND RACHEL HAVE ALWAYS MADE US FEEL WELCOME AND OFFER A FANTASTIC SERVICE TO PAMPER US FROM SUN SHOWERS TO FISH MASSAGING OUR FEET BUT THE BEST OF ALL WAS OUR SUPRISE SPA YOU KINDLY ORGANISED WITH OUR DAUGHTER FOR OUR BIRTHDAYS! OH MY GOD JUST THE BEST! A HUGE THANKYOU AND NOT FORGETTING BEN WHO DELIVERED IT AND SET IT UP THANKS BEN. FALLING IN LOVE WITH THE WHOLE SPA EXPERIENCE AND WILL BUYING ONE FROM YOU! CLAIRE & DEAN
I purchased my hot tub from Complete Spas and the service and aftercare was excellent. I was initially concerned about the installation due to having my existing hot tub inside a log cabin in my garden and also having no access to the back garden. Pete at Complete Spas arranged a crane for me and dismantled the log cabin so he could remove the old hot tub and install the new one, therefore taking all the hassle away from the process. The whole installation took one and a half days from start to finish and Pete and his team took care of everything. At the end of day 2 I was sitting in my new hot tub with a glass of champagne! I would recommend Complete Spas to anyone wanting a hot tub.Thanks guys
We are so pleased that we choose Complete Spas to run our Business. Pete and Rach treat us like we are part of the family and are so understanding if we have any problems. We know that we are in good hands.
Complete Spas are extremely helpful & their customer service is brilliant. You can buy or hire a spa, get a sun shower or have little fishes get rid of your dead skin, all under the same roof & parking is FREE! Great Business. Jo M
Thanks so much guys for moving my purchased hot tub. Having thought it was going to be easy it was clear that the route we had believed was possible was not! Once you arrived you quickly identified a feasible method of removal and got on with the job in an extremely professional manner. I am pleased to have got you involved and would definitely recommend you whole heartedly.
It is owned by a great couple Rachel and Pete Grinall, since I have found out about them I have been in their sunbeds (9 Minutes of believing you are somewhere nice and warm, escapism I think they call it!)I have bought one of their blow up spa's for the garden in the summer, have had a fish foot pedicure, and been to a girls night in their showroom. They go that extra mile to ensure their buisness is successful fun and enviting. I would always recommend them to friends
I like Complete Spas because I like their hot tubs and they have stuff I like for our hot tub.Editors comment: Feedback welcome from all ages !
From start to ongoing. Thank you so much for all your help and advice on choosing and purchasing our lovely spa. To know you are there for us is reassuring and nothing seems too much trouble.The after care that you both provide is second to none.Thank you again and see you soon.Jo and Clive
We hired a hot tub for our daughters birthday party. Great service, great fun. We have recommended complete spas to others. Thanks
I can't speak highly enough about the professionalism of this company. From speaking to Pete at 10.30 on the Wednesday morning about moving my spa 150 miles across country, within 2 hours it was collected and within 24 hours it was in it's new site. And finding they had to lift this spa over a 5 foot fence didn't faze them at all - I had organised a bit of muscle to help in theis operation - and within a few minutes of checking out the obvious problems, the spa was over and in. Brilliant. Finding a company with such a customer focus is a real treat. Good luck guys. Steve
Our first encounter with Pete and Rachel was hiring a spa for our daughters birthday. Their service was second to none Pete came out set the spa up and fully explain to me how to work it all and was so patient when I rang him to go over the details again. We visited their open day and got the bug for a spa! We investigated various models in the showroom and wet tested at least three before deciding on an upgraded version of one they had in stock. A couple of weeks later and we were the proud new owners of our gorgeous spa Pete and Ben came sorted the electrics and set about installing the spa nothing was too much trouble they even had to remove fence panel to get it in all without a grumble. Tey explained fully how it worked and left us with chemicals and a goody bag. Petes customer service is outstanding with him visiting us several days later to check all was ok and Rachel too is knowledgeable and was at the end of the phone to anser our many questions.Fantastic friendly and fun
Have received a great service from the sales team at complete spas this week when i hired a hot tub for my wifes birthday .A fun filled week has been enjoyed in the hot tub , looking forward to booking again .
Thank you so much for the effort that you put in today for us it was very much appreciated. Buying a hot tub is probably the third largest purchase that most people will make. I have spent many hours trialling the internet for help and advice on which tub to buy, bearing in mind that this is our second hot tub so I did have some understanding on what I wanted. I was starting to think that all was lost. It was quite by chance that we heard about you, we were leaving the Hot Springs showroom, when a gentleman mentioned you. The next day before we set off, there was a bit of “why are we bothering” bearing in mind that we have visited so many other places over the last two weeks with disappointment either with the product or the dealer.We made the trip (40 miles) to you, pulled into the car park and we all thought “what a nice place” my son even took photos thinking that the walkways would be good for extreme free running sports (whatever that is!)We found your store and made our way in, and bang! There it was the tub we wanted, after seeing so many tubs over the last two weeks it was sat there in your showroom, i guess thats how it goes you just know when something is right. The only trouble being it was a dry tub...........no water in it, and there aint no way I am going to part with my money without “wet” testing it!”Pete the owner steps in and says “no problem I will fill it for you” now that is what I call service plus to boot a drink while we are waiting. He even had to wire it up as well. NO OTHER DEALER GAVE US THIS KIND OF SERVICE. Even after we had finished and got dressed there was never any sales pressure at all. In fact it was just a friendly warm environment...............which is so very important. The other dealers we have seen where not the same. They sort of hang over you if you know what I mean. Not so with Pete and Rachel.Thank you very much from John, Annette and Craig
Great value, service and lots of fun!
Hired a hot tub for a week from Complete Spas for my husband's 50th birthday and what a great time we've had. Can't fault anything, the service has been excellent and we will definitely do it again!!
After looking around for ages for the right spa we found complete spas Evesham I have M.S and access into the spa is very important as are the seating positions and massage jets it was a breath of fresh air to meet Pete and Rachel at complete spas they were so helpful and friendly the service from sales to installation and the aftercare is brilliant nothing is too much trouble will do all they can so your happy and it's genuine if your happy they're happy seeing is believing as to the quality of the spa I know we've only had our spa a few weeks but we're having a great time and it's helping my m.s symptoms can't thank you enough best wishes to you both love Mick & Gwen.x.x.
What a fab company complete spas are. We only went in to buy a spa vacume and ended up buying a new spa! Pete and Rach are great really helpful and go out of their way to help. I would definitely recommend this company as a first class one not only for service but also for friendliness in helping you to buy the product for your needs. Thanks for everything The Russell family - Alvechurch, Birmingham.
We actually won our spa experience in a local competition and enjoyed the hire of the spa for a week. Despite no money changing hands, we enjoyed first rate communication and service, and we will definately buy from Complete Spas if my wife gets her way!!
had a great time excellent standards and the hot tub was set up quickly!!!! thank you!
What service! What a spa! Many Thanks for the prompt delivery. Fun to be had by all of us this Bank Holiday weekend. Thanks again Pete and Rach.From the Denslow Family
Excellent, we bought a credit crunch voucher from touch radio and booked the hot tub, it was delivered when Pete said it would be and a week of fun followed with an endless row of towels hung up on the wash line, I would most definitely recommend a hot tub from complete spas they offer excellent service and value for money, thank you we will definitely hire another hot tub from you.
I love the friendly service each time I visit them!
The staff are really friendly and helpful. Complete spas have a good selection of items for sale.
What a great week. Hired a hot tub for my daughters 18th birthday party and she had a great time with her friends and then the rest of the family had a great time for the rest of the week. Very friendly service from Pete and no problems using the tub. Will certainly hire again.
I sold my hot tub and it sat on my drive for 3 weeks as the first 2 companys who came to pick it up were a load of rubish. The first one bought a lorry which had a 6foot opening (my hot tub was 7foot square)... do the maths! The next people to come thought that 2 people would be able to pick a 360kg hot tub up and put it in the back of their lorry,- two words (no chance), so when i got a call from the buyer telling me he had someone else to collect it i was waiting for a donky and cart to turn up, but insted i got 2 men who before i even got home had it up on their trailer and were wraping it up to keep it from scratching, so i would really recommend you spend a bit extra on this company to move your hot tub as if it was not for them it would still be on my drive now -so thanks very much.
Complete spas are a fantastic company who not only do an amazing job, but do it with care and compassion! we had a "make a wish " granted to our terminally ill little girl Lucy last year, and the whole experience was so wonderful, not only because Lucy had her wish granted but largely down to how Pete and Ben made Lucys wish a reality! Lucy sadly passed away in July last year, but we will never forget the smile and giggles we had that day she had her wish come true. Many thanks to everyone at complete spas you truly are an amazing company.
I had never been in an outdoor hot-tub, but saw an advertisement for hiring a hot tub and thought what a great Christmas present this would be for the family. We hired the tub during February half term and it has been a huge success! Our two daughters and myself have taken it in turns to invite friends over for hot tub parties and what a great week we have had. Even my husband has been in the tub a few times, despite it snowing during 3 days of our week. I had a couple of queries about maintenance of the tub, but a quick call to Pete sorted both issues. We had a few reservations about what the standard and appearance of a hire tub would be, but this tub, although fairly basic, is very clean, in very good condition and lovely to be in. The staff have been very friendly and helpful and we have no hesitation in recommending this company. Kate and Syd
From the initial Spa hire for a party to eventually making a purchase of a Canadian Spa tub I can really recommend the helpful and flexible service of Complete Spa’s team. Demonstrated particularly by the ‘loan’ of a hot tub when there was an unexpected supplier delay with the delivery of my purchase. I was delighted with the spa tub and the service I received.
We had been considering investing in a hot tub for several months and had spent many a long hour trawling through assorted websites trying to find the “right one”. Our search ended when we came across Complete Spas at Blackminster. Peter and his wife were very helpful in their advice and gave us the opportunity for a “test drive” in their showroom. Having tried out one of the Marquis Everyday spas we literally decided to take the plunge! The service in terms of delivery, installation and set up was excellent and thanks to Peter and Ben’s sterling efforts we were relaxing in our new hot tub in next to no time. Since installation in mid January our new acquisition has been put to good use every evening and is the perfect way to unwind at the end of a stressful day – all thanks to Complete Spas!Peter and Juliet
'When we first decided to look for a spa we didn't really know where to start. We checked out the internet, read a few magazines, and visited several dealers. At the end of this we were even more confused and unsure than when we started. How do you fathom the difference in a market where the manufacturing approaches, and prices vary so much? Who do you put your trust in? 'Complete spas' was our answer. From the first (of many) visits we believed we could trust in the information we were given. Pete always seems to be able to back his advice with independant evidence, which helps you to form the trust base required when making a significant investment. Although we took several months to make up our mind, at no time were we put under any pressure, and our many questions were always answered with a coffee and a smile. From the moment of decision, through installation, to inumerous dips, it has been a greater pleasure than we could have guessed to become a Spa owner, all thanks to the great advice and service from 'Complete Spas'.
Excellent service from Complete Tanning, very friendly and always helpful. Parking never a problem and parking is free!
Love the tanning experience, very friendly staff.
Always friendly and welcoming when I come in.Very helpful and the tanning rooms are always clean.
Very friendly and helpful,Excellent service
Excellent customer service, fantastic facilities.
A1 serv ice, Very clean and tidy. 4 Stars.
We hired a hot tub from Complete Spas and had a fantastic time. Everything was done for us so we had no worries. The staff were polite an helpful. Cant wait for another Birthday!
Everyone is most helpful. I had difficulty with my spa water but found Pete's advice invaluable and now my water is sparkling nicely.
Pete and Rachel are lovely friendly people and very knowledgeable on hot tubs and spas etc.
Always a happy welcome, very clean enviroment thanks rachel and pete cant wait to hire a hot tub for my birthday x x x
It is a very friendly clean enviroment and they make you feel very welcome i would recommend it to my friends.x x
Good honest advice.Lots of choice, Brilliant business
Excellent service , Thank you
As always fantastic service: Great people to deal with.
Every time I go in they remember me and their service is wonderful.
Always great - friendly service.
Lovely cleaan beds, nice environment, friend;y seervice 10/10
What an excellent company. Can't fault them.
Very pleased with purchase and the service was great!
Friendly Service, Thank you very much.
Being a regular customer I find that all the service I receive is of the highest quality
Excellent service and pleasant staff who are always willing to accommodate.
Lovely environment and excellent friendly service.
I love this company, great location excellent
Complete Spas offers professional friendly service with a smile. Ive used Complete Spas for tanning and find them the best value in Evesham, they have great offers on tanning and are very knowledgeable about the benefits of sunshowers and the different tanning creams available. Having used most of the tanning salons in town I find Complete Spas by far the best.Thanks Pete and Rach, I look forward to seeing you on my next tanning trip!Debbie J (South Littleton)
Complete Spas offer a very professional and friendly service at very reasonable prices. I was well impressed with the expert advice and aftercare service they offer and nothing ever seems to be too much trouble even when I feel like I am being a pain in the neck they smile and deliver without question. Pete and Rachel are friendly, Professional and very eager to give the best service ever and I highly recommend them to any prospective buyer. Thank you Complete Spas for everything so far and I look forward to many more years dealing with you guys! Roger Jones - South Littleton, Evesham
Fantastic service, great advice on using sunbeds - how long to go on for etc!
Bought a hot tub from them, a Marquis Epic. Very nervous spending several thousand Pounds with a local business, but they are the absolute best, I will recommend Pete, Rachel and Ben to eveyone! Very knowledgable before the sale in helping us make our choice and dispel a LOT of myths, woderfully smooth and hassle-free delivery and installation, and have been there at every turn since and have come out to see us to explain things (again!) and answer our, sometimes stupid I'm sure, questions as new hot tub owners. Every business should have the same attitude to customer service as Complete Spas!
Purchased a spa off this company and they were faultless from start to finish,no pressure selling here just great friendly service.
well what can I say, they are the most best people to welcome you in their shop for what ever you are after they will do their very upmost and help in all your needs love the sun beds xxx love tina x
The staff at Complete Spas are so friendly and know what they are talking about. Fantastic spas and fantastic shop.
At complete spas they are really friendly, we hired a hot tub from there for my birthday, we found their service friendly and the were welcoming when they set it up.
Absolutely fab couple, pete and rach.. I'm in there most days.. just for a chat or for a sunbed, always friendly and get my vote!!
Complete Spas are a highly professional team with outstanding knowledge of their products. They were extremely helpful right from my original enquiry and they even gave me some ducks to play with!!I would without doubt, recommend Pete and his team at Complete Spas.
"Great company. Very helpful and very good after service."
"This Tanning Salon excellent and well run. The lady is so lovely and friendly. I would like to say 10 out of 10!"
Being a regular to Complete Spas I find that all the service and liason I receive is of the highest quality.
Friendly Service. Thanks
Excellent service and products. Many Thanks
Thank you, just what was needed, would recommend
Best prices for genuine parts. Fast Delivery. Recommended Cheers
Arrived safely and very securely packed. Cheers
"Great Service, Great Staff - Buy Here!"
"If you are looking for happy friendly couple to buy a hot tub from, you need look no further than complete spas - A big thank you to everyone."
I'm always greeted with a friendly smile, and the service is great, nothing is too much trouble.
very friendly,Pete and Rachel are always warm and welcoming whenever i pop in they always find time for a chat
Very friendly and helpful- I really enjoy coming here.
An excellent all round service with a friendly welcoming atmosphere.
Always get great service, very friendly with some great deals-would highly recommend.
I always receive a warm friendly welcome, excellent value for money, 10/10 pleasurable service
Complete Spas offer good service.
Great service and knowledgeable staff
Cadbury CourtyardBlackminster Business ParkBadsey, EveshamWorcs
WR11 7RE
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