Federation of Small Businesses
Latest Reviews
I have just completed an online tour of FSB's website with Charlotte Dyson - Lee who was very patient with my sluggish broadband and slowness to find various items, but I have now a very good idea of what the organisation offers which is very helpful - thank you Charlotte.... it is an impressive support and very well facilitated which I will certainly be exploring in relation to issues affecting my business as and when the needs arise.
Source: trustpilot.com
Very helpful, thorough and professional.
Source: trustpilot.com
This was my first time at this group today (Yorkshire and Humber networking) The group were very friendly and real. The meeting was well run by Paula Gouldthorpe and i made some good connections. I find the fsb online net working really good for meeting new people and business.
Source: trustpilot.com
I would highly recommend any small business joins FSB. I have been well supported over the years – from guidance from their accounts team to their legal department to their care hub. It helps to have a specialised sounding board on hand, with the peace of mind this brings.
Source: trustpilot.com
I had an introductory call with Martin Gibb who was incredibly helpful and an absolute delight to chat with. He patiently helped me navigate my way around the website and advised me about all the support, training and services that are available to small business members. I am very impressed by FSB. I should have joined sooner. I will definitely be spreading the word.
Source: trustpilot.com
Really enjoyed the presentation from ONLE. The key message I took from it was that it is the depth of relationships rather than the number of them that is crucial.
The explanations of jargon and the pre/post/in meeting checklists were very useful, explaining how to get the most from the whole process. Follow up hand-outs were prompt, clear and most helpful.
The explanations of jargon and the pre/post/in meeting checklists were very useful, explaining how to get the most from the whole process. Follow up hand-outs were prompt, clear and most helpful.
Source: trustpilot.com
Really engaging and informative talk by Kelly and James West from ONLE on How to Network Successfully Online. Good tips about using LinkedIn (where I have a lot to learn) as well as when attending online events. Reassuring to know I'm doing somethings right with lots of ideas on how to improve!
Source: trustpilot.com
Just attended some brilliant free training explaining how to network successfully. This is just one of the free trainings available to FSB members. Highly recommended
Source: trustpilot.com
Attended the 'How to Network Successfully Online' session delivered by ONLE - fantastic session, really well delivered and useful insights and resources to take away.
Would highly recommend this session to others, thank you FSB and ONLE.
Would highly recommend this session to others, thank you FSB and ONLE.
Source: trustpilot.com
A webinar that really gave excellent content, advice and guidance relevant to the small business community. I really enjoyed Kelly and James Wests' presentation and the way they answered participant questions throughout. My main take-away is the importance of recording networking activity to monitor its outcome and efficacy. I am very grateful to the FSB that this was recorded and I will be able to review it again. I will, undoubtedly, have missed some key points or will find other information relevant as I develop my online networking skills. The guides provided after the event are also very helpful. A big thanks to Kelly and James and the FSB for making this available.
Source: trustpilot.com
Really enjoyed the webinar I attended about online networking. Very engaging speakers and a good manageable length at just one hour.
Source: trustpilot.com
I damaged my knee through sports and I had recommended physio from RedArc (FSB Care) while I waited for my NHS appointment. It has been brilliant!!!
My knee is much improved and the support and care has been excemplary. Huge thanks, FSB!
My knee is much improved and the support and care has been excemplary. Huge thanks, FSB!
Source: trustpilot.com
Really useful webinar hosted by Kelly & James West on how to network online successfully. Relationship building is key and offering help will distinguish you as you make real contacts rather than pitching aimlessly.
Definitely got the vibe that small business owners like myself have a lot to learn on a platform like FSB’s. Inclusive environment too where I feel welcomed.
I will be back and I highly recommend. I went in with no expectations and I was pleasantly surprised
Definitely got the vibe that small business owners like myself have a lot to learn on a platform like FSB’s. Inclusive environment too where I feel welcomed.
I will be back and I highly recommend. I went in with no expectations and I was pleasantly surprised
Source: trustpilot.com
I turned to FSB care when I experienced pain in my wrist and hand. The NHS were helping as much /as quickly as they were able but we weren't able to resolve the unexplained pains. The Nurse who I was assigned to with FSB care 'Laura' was simply wonderful. The support that I received was exactly what I needed while experiencing this pain. Laura said that she would phone after each and every appointment at the hospital - and she did - or we would email each other if I missed Laura's call and therefore is was more convenient to email. I couldn't recommend this service more highly. 'Thank you so much Laura and FSB care'.
Source: trustpilot.com
Although I've reviewed the FSB in the past, their continued spectacular service deserves an additional review, as I strongly feel that the services they continue to provide for their members should be highly praised once again.
After around 6 months of being fairly ill (and being told that the NHS waiting list was around 50-75 weeks for "urgent care"), I arranged to see a private specialist as, on my GP's advice, I needed medical investigations to determine the cause of my illness. Not wishing to wait for 12-18 months, I spoke with a private specialist, and I also got in touch with the FSB's Care team. I spoke with Caroline Love, who truly could not do enough to assist me, and also reassured me that she'd do everything she could to help.
On the run up to my private medical consultation (which the FSB Care team very kindly agreed to cover the cost of, and at VERY short notice, as well), I felt cared for, listened to, and I received support and telephone assistance throughout what was an exceptionally worrying time for me and my family.
Caroline, I'm so incredibly grateful to you and, from the bottom of my heart, I cannot thank you enough for everything you did to make this process as smooth and as easy as possible; a million thank yous!
I'm honoured to be a member of such an amazing Federation that cares so passionately about its members; thank you to all at the FSB!
To whoever reads this message: if you can please pass on my sincerest thanks to Caroline Love in the Care team, it really would mean the world to me; thanks in advance.
Thanks again, and I'm wishing you all a safe and happy festive period, and a very happy new year when it comes.
After around 6 months of being fairly ill (and being told that the NHS waiting list was around 50-75 weeks for "urgent care"), I arranged to see a private specialist as, on my GP's advice, I needed medical investigations to determine the cause of my illness. Not wishing to wait for 12-18 months, I spoke with a private specialist, and I also got in touch with the FSB's Care team. I spoke with Caroline Love, who truly could not do enough to assist me, and also reassured me that she'd do everything she could to help.
On the run up to my private medical consultation (which the FSB Care team very kindly agreed to cover the cost of, and at VERY short notice, as well), I felt cared for, listened to, and I received support and telephone assistance throughout what was an exceptionally worrying time for me and my family.
Caroline, I'm so incredibly grateful to you and, from the bottom of my heart, I cannot thank you enough for everything you did to make this process as smooth and as easy as possible; a million thank yous!
I'm honoured to be a member of such an amazing Federation that cares so passionately about its members; thank you to all at the FSB!
To whoever reads this message: if you can please pass on my sincerest thanks to Caroline Love in the Care team, it really would mean the world to me; thanks in advance.
Thanks again, and I'm wishing you all a safe and happy festive period, and a very happy new year when it comes.
Source: trustpilot.com
Karen was amazing in her warmth and her friendly support. Very supportive with phone calls and help. Highly recommend
Source: trustpilot.com
Adele was a huge help, thank you.
Source: trustpilot.com
Laura - who supported me through my hospital appointments, was so very kind, attentive and considerate. Laura checked on with me regularly after various appointments and supported me throughout.
Source: trustpilot.com
I am in my second year as a FSB member and have found them very helpful, after meeting my locan representative to explain how my products work he was able to make some introductions to people i would never have got to meet any other way
Source: trustpilot.com
I joined the FSB a few months ago. Since then, I've attended a number of workshops such as YouTube for Business, Social Media, Finding and Converting Leads, and Managing Time Productively. All of the workshops have been highly business focused and useful. I'm so glad to have joined the FSB, and I can't recommend the workshops highly enough.
Source: trustpilot.com
I used the FSB Care service today - excellent. The peace of mind it gave me is worth much more than the annual membership fee I pay.
Source: trustpilot.com
I recently needed some physio treatment following an accident.
Red Arc kept in continual contact with me - superb service.
Red Arc kept in continual contact with me - superb service.
Source: trustpilot.com
As a happy member of the FSB, I knew that my health & wellbeing is paramount to me being able to run my businesses, so approached the FSB about me needing some physio treatment.
I was put in touch with Red Arc & have started physio treatment with Muscle Therapy in Hazel Grove, Stockport at no cost to me.
I’ve also moved my bank account, the Co op offers free business banking to members of the FSB, which is also saving money.
I highly recommend a chat with the FSB, see how they can support you & your business.
I was put in touch with Red Arc & have started physio treatment with Muscle Therapy in Hazel Grove, Stockport at no cost to me.
I’ve also moved my bank account, the Co op offers free business banking to members of the FSB, which is also saving money.
I highly recommend a chat with the FSB, see how they can support you & your business.
Source: trustpilot.com
Very welcoming and professional people. A great team. Glad to meet everyone.
Source: google.com
Really enjoyed attending the in-person Devon and Cornwall Women's Conference. After over 2 years of networking online, it was so good to meet all these wonderful women face to face.
Great speakers, great company. Thank you Ness and Sue for organising
Great speakers, great company. Thank you Ness and Sue for organising
Source: trustpilot.com
