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Buy With Confidence East Sussex County Council Testimonials

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Testimonials

Date Added: November 2011
Image of Russ D

Russ Deacon Home Improvements have been in the Trading Standards Buy with Confidence for 6 years. When we accepted into the scheme we were impressed with the level of helpfulness of the staff involved.

Trading Standards are also available if you or a customer have queries and should you need it there is a mediation service if there is a dispute between the various parties that can’t be resolved.

There is also an approved trader directory which customer can refer to. It is an excellent service which reassures the customer that businesses in the scheme have been vetted and are reputable.

Russ D Joined: August 2011 Testimonials: 6 View
Date Added: August 2011
Image of David R

Having first heard about BWC when I worked in the sign industry I got involved with the scheme. It was very in depth when it came to the checks. Having ISO 9000 I was used to audits but the questions and procedure checks carried out by the Trading Standards person impressed me. It was all about how we made sure we delivered on the promises we made to our clients and then checking with a random sample to ensure we did was we said.

When I moved to a new firm I joined the scheme again as I new the value of it. Many of the traders I know in the scheme rank it as a good souce of business.

So if your looking for a quality trader its a good start but the degree of checks involved sometime means the large firms rely on their good reputation built up over years. Always check their testimonials and think twice before parting with cash before a job gets started!

David R Joined: February 2011 Testimonials: 50 View
Date Added: August 2011
Image of Wealden Police

Wealden police actively promote Buy with Confidence in our area. We will always offer the booklet to elderly and vulnerable people to allow them to make an informed decision on work needed to be undertaken at their home. Too often people are caught out by bogus callers and rogue traders but the booklet is another tool to assist in combating these fraudsters.

Wealden Police

Contact Details

St Mary's House
52 St Leonards Road
Eastbourne
East Sussex

BN21 3UU

Tel: 01323 463 440
Email: send email
Web: visit website


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