Welcome to On-Net-Communications

If you own a business in Durham, you should use the telephone answering and messaging services of On-Net-Communications. Make First Impressions Count!


On-Net-Communications
Telephone Answering and Messaging Services
for businesses in Durham

 

 

If you want to make first impressions count ... contact On-Net-Communications in Durham to answer your telephone calls.

At On-Net-Communications, we provide Telephone Answering and Messaging Services to Small Businesses, The Public Sector and Large Organisations.

Using state of the art technology, we utilise the most advanced multi-media inbound and outbound call centre systems available.

For a professional Telephone Answering and Messaging Service for your Durham business, contact On-Net-Communications now on
0845 456 3007.


Telephone Answering and Messaging Services


We can offer clients a complete communication suite of customer contact capability, including:

  • predictive dialing for outbound calling;
  • automated bulk SMS texting;
  • voice, e-mail and web based handling.

On-Net-Communications - we offer the ultimate Customer Relations Management.




Why Choose On-Net-Communications?

  As a professional business in Durham, you only have one opportunity to make a good first impression to callers.  When you use the telephone answering and messaging services of On-Net-Communications, we guarantee:

  • All of your calls will be answered within three rings and in a professional and friendly manner;
  • You will no longer suffer from any lost calls or business;
  • Calls answered will be transferred to your landline or mobile;
  • Messages taken will be relayed to you via sms, email or fax.

On-Net-Communications - Recommended by The Best of Durham


Our Telephone Answering Packages 

At On-Net-Communications in Durham, we offer three calling answering packages:

 

Silver Service - Small or Startup Business

£14.99 + Vat per week and includes:

  • Dedicated DDI answered in your company name;
  • 0800 / 0845 non geographic numbers free of charge;
  • 17 Answered calls;
  • 17 Messages forwarded by SMS / email;
  • Out of hours voicemail box with remote access;
  • Monthly statistical reports

Calls transferred to clients phones are charged at 10ppm for land lines and 20ppm for mobiles; extra calls are charged at 55ppm; Text messages at 15p; Email messages at 10p.

 

Gold Service - Up and Running Business

£29.99 + Vat per week and includes:

  • Dedicated DDI answered in your company name;
  • 0800 / 0845 non geographic numbers free of charge;
  • 40 Answered calls;
  • 40 Messages forwarded by SMS / email;
  • Out of hours voicemail box with remote access;
  • Diary appointment updates;
  • Monthly statistical reports

Calls transferred to clients phones are charged at 10ppm for land lines and 20ppm for mobiles; extra calls are charged at 55ppm; Text messages at 15p; Email messages at 10p.

 

Platinum Service Medium and Growing Business

£59.99 + Vat per week and includes:

  • Dedicated DDI answered in your company name;
  • 0800 / 0845 non geographic numbers free of charge;
  • 100 Answered calls;
  • 100 Messages forwarded by SMS / email;
  • Out of hours voicemail box with remote access;
  • Diary appointment  updates;
  • Fulfillment services*
  • Monthly statistical reports.

Calls transferred to clients phones are charged at 10ppm for land lines and 20ppm for mobiles;  extra calls are charged at 55ppm; Text messages at 15p; Email messages at 10p.


*Fulfillment Services - Brochures,  literature sent out to clients costed by postage weight and operator time.

 

 

For further information on our telephone call answering packages, please give us a call on
0845 456 3007.


 



On-Net-Communications For Small Businesses

If would like to know more about the services offered to Small Businesses, please give us a call on
0845 456 3007. 

 

On-Net-Communications - working alongside your schedule!

 


 On-Net-Communications For The Public Sector

For further information on our telephone answering and messaging services and other services offered to the Public Sector, please give us a call on
0845 456 3007. 

 



On-Net-Communications For Organisations

On-Net-Communications - It's nice to know business is being taken care of!

 


Don't forget to mention www.thebestof.co.uk/durham when you contact On-Net-Communications for telephone call answering and messaging services.

The Best of Durham - featuring only the Best Businesses in Durham

Contact Details

Westfield House
Prospect Road
Crook
County Durham

DL15 8JN

Tel: 0845 456 3007
Mob: 07801 591094
Email: send email
Web: visit website


Read what our customers say about us!