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I just wanted to say ‘Thank you' for recommending the Co-op Bank. Last summer I got tired of dealing with an inefficient internet system at my old business bank and, upon your suggestion, I contacted the Co-operative Bank.They were brilliant and very efficient! What a difference from my previous bank or any other one for that matter. RatesApply to JoinRecommendSoon after contacting them I was sent the relevant paperwork. There was a help line in case I had questions to ask. All was straightforward. I sent the application back and in a matter of days I was called by their customer service desk, told the application had arrived, asked a few questions and set up all the passwords.A few days later the stationery started to arrive through the letter box and I was ready to move my funds over. Their internet banking is fantastic. Easy to understand and to set up on the PC. Fool proof. I have now been with the Co-op for ca. 8 months. Occasionally I need to ask a question and their customer service department is still efficient and courteous as the first day I opened my account. I am really pleased you suggested the Co-op, thank you very much again.
On the 1st of February we went to our usual FSB meeting where a member of the Co-op Bank made a presentation. We were very impressed and gave the speaker our business card so thatinformation could be sent to us.By coincidence the following day a letter arrived from Barclays Bank informing us that our one year's free banking was coming to an end! RatesApply to JoinRecommendThe Co-op forms arrived which were duly completed and returned. A few days later we had a call from the Co-op checking a few points and a few more days after this a letter arrived confirming process of our application. A week or two later, another letter arrived announcing our account was now active - it gave us our new account number, cheque and paying-in books, with internet banking details arriving very soon after. We had a query and called the help number, it was answered quickly and our question answered immediately. The following day was the monthly FSB meeting - our account had been set up with all the paperwork delivered in one month!! Well done the Co-op Bank and thank you FSB!!
Going through the initial stages of setting up of a business can be very daunting, challenging and sometimes set with doubts! Your visit and time taken to go through the key elements of what the FSB can offer has really helped settle my mind about going into this venture and to know that there is support out there by way of yourself and the FSB is really encouraging
We joined FSB because as a small business we often need to take advice. We joined when we had 6 employees and have used the legal dept several times and their help has been invaluable. Also very reassuring to know we can get support should we ever have a tax audit. Well worth the membership fee, we have yet to attend any of the networking sessions but hope to do so in the near future.
I joined the FSB because I do not know everything about running a small business. It is nice to know there are thousands of people in the same situation as me and I am not alone. The FSB is the first place I turn to if I need help. The FSB enables me to reduce the risk and uncertainty of running a small business.
Unit 20, Lintot SquareFairbank RoadSouthwaterHorsham
RH13 9LA
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