Devision IDS Ltd Information

Devision IDS Ltd

Devision IDS Ltd are the IT Support Specialists based in Chippenham. If you require IT Support, Hardware/Software Upgrades or a professional company to resolve your IT problems, call now on 0845 500 9009.

Unique IT Supply and Support Services for businesses throughout the Southwest of England

We help save your business money!

Has your business grown and you need an expansion of your existing IT infrastructure?

Would you like 24/7 IT Support from a reliable and reputable company?

Then you should contact the IT Support Specialists at Devision on 0845 500 9009 or click here to complete our online enquiry form.

Recommended by The Best of Chippenham

About Us

Devision provides complete outsourced IT procurement and support services to small to medium sized organisations. Our core business is delivering technology services to our clients and providing support and maintenance. We typically have involvement in developing and progressing a clients' IT strategy, where we embark on a fact finding mission.

Typically, a fact finding exercise would take into consideration factors such as:

• Existing business processes
• Researching best practices
• Procurement of software and hardware
• Implementation
• Support and maintenance

So Why Devision?

We believe in offering a friendly, professional and take a holistic approach in our offering of support services built on proven processes and technologies. We are an ambitious and progressive organisation who believes our key strengths are:

• Working Methodology - It is important that our approach and working practices are carefully aligned to your requirements and working practices from the outset. After an initial "bedding in period" and from developing further understanding of the service levels you expect from Devision (such as turn-around and response times) we then analyse your requirements and make recommendations that we believe will benefit your business. The recommendations we make will offer a total solution and may involve technology based changes and improvements on your working processes.

• IT procurement. We have working relationships with all major IT manufactures and/or distributors so identifying and sourcing hardware which fits neatly with legacy systems or provides an advancement on your existing systems can be done efficiently. The major suppliers we work with include:

• Total support. We invest heavily in technology, skilled staff and partners to enable us to support our clients many IT infrastructures, we are confident we can support a raft of client scenarios.

• Warranty management. This is an imperative after sales service that we include in all our packages, we handle all warranty issues giving you time to work on your business. We recommend a series of loan machines are made available if a machine is to fail, we would have machines at our office ready to deliver the following day pre 9am.

• Reputation and accountability. We owe our growth and success to recommendation and creating strategic partnerships. We always advise clients of joint ventures if applicable to a project. To eliminate unnecessary links in any project cycle, we manage all projects in house and any invited 3rd parties liaise with ourselves. We endeavour to hold quarterly or half yearly reviews.

Our core services are summarised by the following: Connect. Protect. Supply. Support.

Devision is based in Chippenham, Wiltshire, and offers specialist IT supply and Support Services to private and public sector companies throughout the UK.

Tailoring our service to meet your needs and budget, we will make sure your company is kept up to date with all the latest technology.

Connect

• Plan and set-up new IT infrastructures;
• Provide internet connections, email addresses, web space & telecoms connections;
• Expand existing IT infrastructure.

Protect

• Supply and implement award winning Anti-virus products and software;
• Maximise your Internet protection;
• Tailoring existing systems to enhance security;
• Remote Network Monitoring;
• Specifying and installing in-house and offsite managed backup solutions;
• Disaster recovery planning and review.

Supply

• Robust IT equipment;
• Telephony Systems;
• Seamlessly integrated software;
• Fully supported network solutions.

Support

• Enhanced all-inclusive and pay-as-you-go support options;
• Support coverage that starts from standard business hours through to our premium fully supported 24 x 7 monitoring with up to 2-hour onsite call-out for mission critical systems;
• Friendly, professional telephone support;
• Flexible, transparent audit trails for all customers to see progress of raised issues.

For further advice on any of the above services, please call

0845 500 9009 or click here to complete our online enquiry form.

--------------------------------------------------------------------------------

Why Choose Us?

• We know that one solution does not suit all.
• We offer fresh ideas and perspectives;
• We are keen to tailor our products to meet your budget and needs;
• We offer an individual service;
• We are a trusted and reputable provider of IT services;
• We have experience in working with businesses in all industries.

What Can Devision IDS Offer?

By working in partnership with a national IT support company we are proposing 2 comprehensive service plans. Both services give ReThink the following benefits:

• One company manages ALL support requests to ALL locations
• One company to arrange onsite call outs
• One company to advise on IT strategy
• The same company to procure IT hardware, software and role out
• Support and management of systems including continual monitoring of central servers
• Preparation of new and loan computers in a "ready to go" state.
• Management and renewal of software licensing
• Flexible financing options on IT hardware & software
• One invoice trail
• 1 CALL FOR SUPPORT, SALES, ACCOUNTS AND REVIEW

So, if you want to keep up to date with the latest technology, you should contact Devision IDS Ltd on 0845 500 9009 - we can help your business reach its full potential.

Please remember to mention The Best of Chippenham when contacting Devision IDS Ltd

The Best of Chippenham - Featuring only the Best Businesses in Chippenham