Grosvenor Pulford Hotel & Spa Testimonials

this venue not only looks amazing but is amazing in every single way. the staff can not do enough to help you and always have a big smile to greet you.
natalie the wedding co-ordinator is wonderfull. she seems to remember every single bride, the date of there wedding and even there fine details.
nothing is too much nassle for the hotel. when we have asked for something they have quite happily agreed to it and said they will sort it with no extra cost which is hard to come by these days.
every single room including walkways are dressed to impress.
there food is fabulous. have never had a bad meal
we love love love the grosvenor pulford and are extreemly excited to be holding our wedding at the venue in may this year
kind regards
steph & nick

Wonderful Hotel, incredible Spa and Ciros is a great restaurant too. Best of all the level of service is exceptional too.

Stephanie W

This hotel was recommended by a friend of my mother's. We were uncertain as to what to expect as recommendations do not always meet up to expected standards. However, our expectations were well and truly met, and even surpassed. There was absolutely nothing we could find fault with. Our room was spotlessly clean, very comfortable, nice and warm and serviced on both days to the highest standards. The quality of the food in both the breakfast bar and in Nelson's was excellent and of the highest standard. We were very impressed with all your members of staff - without exception, they were all extremely pleasant and terrifically efficient. It was nice to see a little bit of Britain which actually worked and maintained good old fashioned standards, the like of which seems generally to be in short supply these days! We will certainly be returning.

Hotel Guest, November 2009

Booked this hotel for a three night break, to include New Year. Arrived on 30th December to roaring fires and very tasteful Christmas decorations. Our executive room had a lovely large seating area with two arm chairs, a desk from which we enjoyed free wifi and a flat screen tv. The bathroom was modern with a powerful, fixed head shower over the bath. The Gilchrist and Soames toiletries were replenished daily as were the biscuits on the hospitality tray. This was much appreciated. There are two dining choices - Ciro's Brasserie and the Nelson’s gastro pub. We ate in both and were impressed with the food which we feel represented very good value for money when considering the large portions and the excellent standard of the local produce used. We visited Chester and Cheshire Oaks Designer outlet - two great days out. This hotel is very conveniently located for many attractions. The gym is well equipped, although quite small it had everything we needed. The pool is beautiful and large. We did not use the spa and so cannot comment. To summarise, this is a true 4 star hotel that goes the extra mile in food and service. Every member of staff we encountered was polite and served us with a smile: all so often a rarity now. This is so much more intimate than all of the 4 star chain hotels we have stayed in over the years. We cannot wait to return and recommend this hotel unreservedly.

Hotel Guest, December 2009