9 - 11 High Street
about us
Herbert Lewis a Department Store that believes in the old core values whilst embracing the needs of today.
It's difficult to imagine why you wouldn't want to visit the Herbert Lewis Department Store that is situated in the heart of the beautiful town of Chepstow. In many ways it provides you with an almost unique shopping experience
You will be indulged in an environment and by an ethos that retains the core values of a historical department store, but one that has also embraced the needs of our modern society across all age groups.
You will benefit from the guidance of experienced and friendly staff many of whom have been with the business for many years, they specialise and care passionately about their respective departments, product ranges and delivering the best possible customer experience to all who visit.
This business is steeped in history of which its management and staff are rightfully proud, it may have all started in 1878 but make no mistake this business is about delivering an incredible range of quality modern products that meet the needs and desires of today's shopper, at competitive prices.
Their departments include:
Branded Fashion
Cookware
Flooring & Curtains
Dining Furniture
Sofas
Beds & Mattresses
Bedroom Furniture - and much more.
Large items are subject of a free delivery service with a 25 mile radius and a modest charge is applied outside of this, assembly of items at your home can also be arranged.
By the way, your visit would not be complete without taking the opportunity to relax for a while in Alice's Tearooms.
There is no doubt that Chepstow is lucky to have Herbert Lewis among its retailers and for those who live in and visit the area it should be considered a must.
We would be grateful if you could mention The Best of Chepstow when you visit the store or make contact. Thank You.
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latest reviews
I love visiting the cafe at Herbert Lewis, the staff are very friendly and helpful.
The staff at Herbert Lewis are always so very friendly and helpful. Thanks.
I love Herbert Lewis because it is the best shop in Chepstow. They have a brilliant cafe and brilliant staff.
Emma was really very helpful and friendly. She made me and my family feel very welcome.
The staff are most kind and considerate people. Always a smile with nothing too much trouble. I don't go anywhere else in Chepstow for my coffee break.
This is an excellent all round shop, they give brilliant service, Michelle is very good.
My favourite Chepstow store. Wish you would stock labels that other shops don't stock. Your staff are all very lovely.
great staff, Great range of quality products and food is always lovely. An all round excellent shop.
Always a pleasure to shop in their store. Good old fashioned service and quality products.
In this store you always get good service, polite staff as well as good food.
It is always a pleasure to shop where staff put the customer first and to relax in the calming atmosphere of Alice's Tearooms.
They are always most polite and friendly when we visit the Tearooms for our lunch.
We are always well satisfied and very happy with both the food and the service we receive.
I love Alice's tearooms, Staff very polite, good service and very nice food.
At Herbert Lewis you always get good service as well as pleasant friendly staff.
The Service in the store is always polite, the staff are friendly and helpful.
We just love to have lunch in the tearoom and of course shop.That why we love them
The cafe is always so warm and welcoming.and the service and the food is first class.
We are just delighted with the Pergo Flooring sold to us by Debbie.This was nicely fitted by Dennis.
Herbert Lewis are just there, always. Always one hundred percent reliable!.
It is always a pleasure to shop or have a coffee etc. the staff are friendly and efficient. Having used the store for many years, I find the high standard of service never varies.
All the staff are friendly and efficient. Their products are of excellent quality. I always feel welcomed in the store. The staff seem like one big family.
I love Herbert Lewis because I'm very satisfied with the fitting of my bathroom flooring. They do a first class job.
You get great service with a smile. There is a great choice and a good atmosphere.
The tearooms are very relaxing with an excellent range and quality of food and drink. The friendly and efficient staff make you feel welcome.