Jemtek Solutions Testimonials

So impressed! Mark fixed my laptop in less than 2 days and managed to save all my data! I was so sure I had lost everything and I could even turn it on - Mark saved me! Would not hestiate to recommend him.

Jemtek has the perfect balance between a professional, versatile, highly technical company and a friendly, understanding and personable service. Mark has an abilitytobring IT to ground level where most of us can understand it better. He clearly gives much of his own time to making sure you understand what needs to be done and always advises of alternatives if there is a restrictive budget. I would definately recommend jemtek who have brought better understanding to me and helped my system run much smoother.

We had an awful virus on our computer; Mark was able to successfully and rapidly remove the virus without losing any of our data. Mark also checked our other computers and provided us with excellent anti-virus software. Mark arrived quickly, was very knowledgeable and willing to share his knowledge with us, through answering our questions and showing us how to do things. He is always prepared to answer questions and help us over the telephone, email and coming in to help. Mark provides excellent, practical advice in an understandable manner and is always prepared to go that extra mile. Jemtek Solutions are highly recommended by Severn Vale Bathrooms, thanks for all your help so far Mark!

Mark constantly delivers, whenever we have a problem he always has a solution. Not only that he is always suggesting ways to improve our business systems. Highly recommended!!

Mark at Jemtek has been an excellent find. He has given his expert advice in a simplied version so that we can understand exactly what the problem has been - no 'jargon' talk. He has completely stripped down and re-loaded our PC and now it is running efficiently and a lot quicker. We have also purchased ESET Security from him. We would have no hesitation in recommending Jemtek to all our friends and colleagues. Superb service is offered.
C&B - Gloucestershire.

We had become completely duped and had no idea that the antivirus we had downloaded was fraudulent and a complete waste of money. Not only had someone hacked into our computer but we were a stones throw away from someone hacking into our bank account. I contacted Mark and he immediately came to our rescue and took our computer away to look at. We still have the honour of giving him the most badly infected computer he has ever witnessed, it had hundreds of trojans and viruses on it which completely freaked me out. He communicated in a non jargon language (I am certaily not a techi person) and assured me that he would sort it out for me. He was extremely helpful, reassuring, professional and supplied us with the programs needed. I would certainly use Mark again with any computer related problems and trust him implicitly. I cannot thank him enough for his help with our situation. Kate Elford

I have known Mark for almost 9 years when he joined the company I was working for when he became a colleague and very quickly a trusted friend.

Mark was instrumental in changing the working practices of the company from an IT viewpoint not only by the the introduction of hardware and systems but also as a first class trainer in the use of those systems. His practical, down to earth approach and patience was welcomed by everyone who really appreciated his lack of jargon.

From a personal perspectiven it was Mark who first kindled my interest in computers and how they could broaden my horizons and assist in both mine and my wifes leisure activities.

He assisted greatly in the purchase of my first computer and continues now to assists us to ensure that we have the best harware and systems available within a given budget and to keep them running in tip top condition.

I would never contemplate going elsewhere for anything connected with IT.

Paul Jackson

Mark’s help has been invaluable over the years for both hands on and telephone support. He is descriptive on an understandable level rather than complicating the issues with jargon. Jemtek were completely tenacious with the problems we encountered. The friendly, personable service backed up with clear technical ability is rarely found at such a competitive rate and I would recommend Jemtek without question.

Jemtek have looked after our IT systems for almost three years now. Mark’s friendly approach and his knowledge of the computing field are first-rate. He always advises on what’s best not what’s the most expensive and explains things in a manner that can be easily understood. He responds quickly to problems and always provides a solution. If you are looking for trustworthy IT support company who will look after your interests then look no further than Jemtek Solutions.
Colin Westbury
Managing Director
Kilbury Construction Ltd.