Cardiff loves
Recommended as best for: a professional approach and being efficient
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I like their sensible no nonsense down to earth approach to their subject and how to deal with money owing to the business. I have seen Steve White get up to talk and deliver good information and i have used them to chase debtors.
Steve White at Thornbury is a top guy, who is an expert in his field and always willing to help others. If you have any debt collection issues I would strongly recommend that you give Steve a call.
This business is so professional. Steve White is always happy to help and give advice. What a really friendly bunch of people!
Hi Im have known this company for over 3 years and have recomended it to several people. I am delighted to say that everyone of them have not only used them but been delighted with the outcome and have in turn recommended them to their contacts. Their track record speaks for itself simples!!!
When you talk about debt collection, you imagine a big guy in a suit with a baseball bat! Thornbury couldn't be further away from that misconception. The people there are lovely to deal with, entirely professional and do all they can to negotiate a mutually acceptable outcome. By doing this, they often get a rocky relationship back on to an even track which results in customer retention.
Ive been lucky or unlucky enough to be on both ends of Thornbury Collections, they mediated for me on a sticky situation and a recommended resolution was reached. No threatening letters, no doorstep collection type, no bullying, just straight forward dialogue, focuses the mind.
They got my money for me! No hassle, no awkward phone calls, no aggro - took the pain away and made the b****s pay me what they owed me. Thank you Thornbury!
Thornbury Collections helped us enormously when we first set up our business. The team at Thornbury gave us some invaluable advice which has stood us in good stead ever since and we continue to look to them whenever the need arises. They even helped us with a tricky situation involving missed payments from abroad. The team at Thornbury are the most genuine and fantastic people and are truly dedicated to their work: I recommend them to everyone!
Steve White of Thornbury Collections is one of the most professional guys you could wish to deal with. He deals with a very difficult area i.e. debt collection but somehow manages to turn the whole process into a pleasure for all of the parties concerned!!Keep up the good workLucyAdmin and Errands
This company helps businesses get the money in. Cash flow is the lifeblood of a business and Thornbury helps in this very important area. Often companies do not know how to approach other companies who owe them money for fear of losing other potential business. By using a third party such as Thornbury, can help towards getting those important bills can get paid.
They make life just that little bit easier by effectively managing any business debts to may have.Friendly, efficient and very successful at what they do.Love em
I contacted Thornbury Collections, on recommendation, after getting no response from a serial non payer for over 3 months. To be honest, I thought the amount owed wouldn't be of any interest to them and I had given up all hope of receiving any payment from my customer. Tom was happy to take on the work for me, then talked me through the entire process, including his mediation with my customer and, after 7 months of trying, I was overjoyed to receive a cheque in the post this morning. Had I contacted them sooner, I could have saved myself weeks of stress, allowed myself to get on with my business and to let them do what they do best. In future, all late payment issues will be passed straight to Thornbury Collections and I can get on with running my business"
A massive thank-you to the Thornbury Guys! They got my money back for me, from a number of my customers, outstanding for seveal months. Two of them actually rang me to apologise for keeping me waiting, after Thornbury had contacted them - and one of them explained he hadn't been able to pay me, because HE was owed money. After paying Thornbury, he contacted them again and then they collected the money he was owed! Thornbury really do 'repair' business relationships. Very professional. Highly recommended.
We recently invited Thornbury to chase a long outstanding debt on our behalf. Two weeks after we had engaged them we were paid in full. You can't get any better than that!!Top company who really are first class at what they do - our only lesson was that we should not have left it so long before engaging them!!
Thornburys calm & professional approach to the sensitive matter of bad debt has ensured that we receive our money whilst retaining the client relationship.Ray Prusack - Printing.com
Thornbury get your money in for you without any fuss. Brilliant, my cash flow has never been better.Mike Watkins - Multifurnish
Thornbury Collection Services were able to collect an invoice that had been outstanding for 5 months in just 2 weeks! The added value is the professionalism and retention of the relationship with your customers. I highly recommend Thornbury.Richard Waters - Emerald Media (Web Design)
Thornbury Provide an excellent, professional and comprehensive debt recovery service. Having obtained the money you are owed, they also often re-establish the client trading relationship. Highly Recommended!John Phillips - Kingswood Associates.
We would like to thank you guys for a job well done, we are very impressed with the speed of the resolution and the professional manner used to carry out the request, which has enabled us to continue working with our client. We would have no hesitation in recommending Thornbury Collections in the future.Designer Websites Ltd
Efficient, friendly service. Have always been successful in collecting outstanding invoices for me.
Steve collected a relative small amount of money for us and did it in a extremely professional and curtious way leaving both my company and the other company back on speaking terms. Brilliant service, and thanks very much
I wish to thank Thornbury Collections for their exceptional quality, speedy, cost-effective and professional operation in retrieving tens of thousands of pounds of bad debt from (wait for it!) solicitors. The image of debt collectors is not always complimentary. TC set the yardstick for the best that can be expected. You are in very safe hands and I recommend them 100%.
Thornbury Collection Services will apply the same time and effort to collecting your outstanding invoices, whether you are a small business or a corporate giant. They take the time to make sure that both parties are fully informed and will often renew the relationship between them, because they get both parties to communicate with each other. A truly exceptional service.
Michael Fowler posted the following review for Thornbury Collections"We have utilised Thornburyʼs professional services for a while now. We wouldnʼt consider using anybody else. They provide an excellent, efficient and cost effective service. Theyʼre individual, not run-of-the-mill. They take the time and do the job, properly! An excellent ʼextra pair of handsʼ for the self-employed, smeʼs - and just about any kind or size of business, anywhere."
We know Peter of Thornbury Collections as he is a client of ACC Associates. Thornbury Collections have given me the confidence they work with the utmost integrity, honesty and transparency. In all our dealings with Thornbury Collections they have given us the confidence they work in the same way ACC Associates Mortgage and Finance Planners pride themselves on - PROFESSIONALISM. I would like to thank Thornbury Collections for their service to ourselves and clients and would recommend them without hesitation.Andrew Charles (07983 745267) www.accassociates.co.uk
We have utilised Thornburyʼs professional services for a while now. We wouldnʼt consider using anybody else. They provide an excellent, efficient and cost effective service. Theyʼre individual, not run-of-the-mill. They take the time and do the job, properly! An excellent ʼextra pair of handsʼ for the self-employed, smeʼs - and just about any kind or size of business, anywhere.
Peter and his team are very experienced and very good at what they do. Not only do they deal with the difficult task of recovering your debts for you but they do their utmost to ensure that the client relationships remain intact. Your business is in safe hands with Thornbury.
Excellent service. These guys take on a job that no-one wants to do and do it very professionally. I cannot recommend them highly enough.
European House47 Cowbridge RoadPontyclun
CF72 9WS
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