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Huge thanks for the excellent service provided by your staff at Longacres. Here at Shaftesbury Court the residents have a garden group and they shop at your Centre all year round. We also order goods by phone and they are delivered. At certain times of the year your staff must be under quite a bit of pressure but they are always helpful and smiling. Because the residents enter South and South East in Bloom and Rushmoor in Bloom it is important that the plants for certain projects are colour matched and your staff are amazing and patient. In recent times I have dealt with Nick, Gill, John, Linda and Margaret and, of course, the delivery men. They are all "stars"! Not forgetting the rest of the "Information" Staff!
I would like to thank the 2 male members of staff that helped my husband and myself yesterday. We had purchased goods and realised as we walked to the car (in heavy rain) that we had a flat tyre. I did not have my RAC card with me and we could not find the car jack anywhere. 2 members of Longacres staff were very helpful, obtaining the RAC telephone number and offering to do anything to help. Their kindness and pleasant manner were most uplifting and a credit to the shopping experience at Longacres.
I wanted to write and commend your staff members Angie, Daphne and Sue in the floristry team as they are an absolute credit to you and act as wonderful ambassadors for your company. They designed, created and installed truly remarkable floristry arrangements which should be relabelled as works of art
The service was fantastic and it really made my Longacres trip a good one.
I would be very grateful if you would pass on my thanks to Camilla and Noel in Longacres Glassware department. They have been so kind and amazingly efficient in trying to help me buy ribbon for my daughter's wedding. The customer service Camilla and Noel have provided has been outstanding - particularly in view of the value of my purchases. Please tell them I think they are wonderful!
Just wanted to send a quick note to express our thanks for the wonderful service we received on Saturday 12th Feb from Malcolm. We came in to buy a large number of Topiarys and were delighted with the first class service we received. Not only did we receive good advice on planting, cutting, correct soil and feeding from Malcolm, he even assisted us with loading them up and transporting them directly to our car. We will most certainly be back in the near future for more plants and Malcolms advice.
My daughter and I came along on Saturday and ordered a number of plants. I would just like to write and say how helpful Malcolm was who came to help us. Despite the fact we are a couple of gardening numpties he was patient and gave us very welcome advice.All the staff at your garden centre were extremely helpful, many thanks.
Longacres delivered a bulk shingle pack and 18 bags of decorative stone to my home yesterday. I just wanted to let you know what a good job the delivery driver did of putting it exactly where I had described on the drive - it did not block the garage door and left room to get our cars in and out. This is a lot more than can be said of other companies who seem to drop bulky deliveries in the most inconvenient places regardless of the instructions they are given. It was very helpful and considerate of the driver who dropped it off for me.
Thank you so much for the wonderful job you did on our flowers. They exceeded our expectations and we will definitely come back for other occasions.
My friend called me over the weekend to say thank you for the most beautiful flowers; even though I have moved away from Camberley I shall continue to order through you as I have done for a number of years (as well as visit - my last garden was full of your products) because I can always guarantee good service & excellent quality.
London Road Bagshot Surrey
GU19 5JB
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