Niel Cope, from People Matters Ltd has provided my businesses with HR advice and support since 2010. Niel is very professional, friendly and has a hands on approach. Niel works very much in partnership and we consider him part of our Management Team.
Niel offers a real personal service and goes out of his way to help, whether it is facilitating funding to make leadership development more affordable, sourcing apprentices or giving me employment law or practical management advice he is always pragmatic, thorough and gives 100%. People Matters have had to support me through disciplinary, appeals, grievances and redundancies as well as the more positive side of managing people. Niel understands our issues and has always been there on the phone and in person to take away the anxiety, by sharing his knowledge and calming us down in a crisis!
I have fully outsourced my HR support to People Matters Ltd and Niel has put together all my recruiting documentation, contracts and job descriptions. He has really supported us as the business grew and created a bespoke induction package and detailed staff handbook, so I have clear policies and my team know what standards are expected.
To help me improve performance and the skills of our managers, he has delivered training around recruitment, performance management, disciplinary and grievance in an easy to understand format, in his usual personal style.
Niel also put together a Health and Safety policy and procedure along with all my risk assessments and trained me in their use so that I am fully compliant with any legal requirements.
I would recommend Niel Cope and People Matters Ltd. My people management worries reduced overnight after I started working with him. Whether it is training, developing your people and your business or HR support with a real personal touch, you need Niel from People Matters Ltd, he will seriously help your business!"
Gary Kirkby. Managing Director.
Cartridge World Manchester Central,