Telephone Services for Businesses in Bury and the surrounding areas - Adepteo Telephone Systems
Adepteo
Completely Integrated Communications
Whatever your business communication requirements Adepteo, Bury have it covered. From Business Telephony, Messaging and Live Chat to Website Design and Hosting, Adepteo provide flexible packages for small to medium sized businesses regardless of geographical location or country.
All Adepteo's services come with an integrated Customer Relationship Management (CRM) Package which provides a set of performance measures which give you, the customer, information to allow you to monitor and grow your business.
Services
Call monitoring and recording systems
Perfect for E Commerce businesses but not suited to a wide range of companies; call monitoring and recording systems are a fantastic tool to ensure that you don't miss out on any opportunities within your business. E Commerce sites contain telephone contact, email, enquiry forms and can also have a built in chat area.
This system records both online chats which are then sent as a printed version to the client or/and recording of verbal conversations for later review. All contact information is recorded and documented in one place allowing you to follow up on any conversations and track information for any future conversations.
This high tech system from Adepteo is perfect for those setting up and working from home. The system will also recognise when an existing client returns to you opening their contact information page so that all of their info is right at your fingertips.
Who is this system for?
As well as businesses with an e commerce site the system is perfect for any business that communicates with their customers by making and receiving phone calls, and for businesses whose website drives traffic to the site rather than having just a presence.
Examples of businesses such as:
Mortgage advisors
Insurance brokers
Taxi companies
IFA's
Solicitors
Call recording and monitoring systems are perfect for the training and monitoring of staff, measuring missed calls and ensuring no missed opportunities.
Other services:
SMS Messaging
Set up SMS messaging from your mobile and communicate on the go. Enables you to simply copy and paste information form the internet and send to the recipient. Added functions also mean that you can confirm whether your SMS has been received and opened. You can even have replies sent back to you and receive them as emails or into the CRM system.
Fax
Fax to e mail service - FREE to sign up. Each fax sent to you is converted to an e mail which is received as a PDF on your PC or Smart Phone.
Tracking numbers
Tracking numbers can be supplied at both local and national level with prices starting from just £3 per month plus redirections costs of 2p per minute to forward to a landline or 12p to a mobile.
A totally free version is available as 0844 numbers to landline phones.
Please call for further information.
VOIP
Voice Over Internet Protocol
What are the advantages and how does VOIP work?
VOIP offers a low cost business phone system with high functionality and is suitable for companies of between 1- 1,000 employees.
Installation
VOIP plugs into your internet connection and therefore is up and running instantly. There is no landline rental and you can literally take your calls anywhere, anytime and any place. If you are on holiday it's as simple as unplugging your phone from the office and re plugging it in at your destination.
What are the costs?
The costs are similar to current business operating costs, however you get more flexibility and much more functionality as a business.
VOIP means that you can answer more calls, there are no more engaged signals to callers and no more missed opportunities.
A queuing system can also be provided monitoring how long a call took to be answered and also providing reports so businesses can be called back.The system incorporates voicemail and both voice recordings and texts can be emailed to you, the business.
In a nutshell this system offers an amazing opportunity to increase your customer service and you'll wonder how you managed without it!
Broadband connectivity
If your business relies on the internet for any part of your operations here's something to consider... During the Olympics it is estimated that there will be over 25 times the demand than during the last world cup! All of the major ISPs will be struggling to cope with the demand on the network. Adepteo have business quality solutions available to provide the capacity and reliable levels of service during the peak times. You will need to act quickly though. Contact Adepteo for pricing and availability information as soon as possible
Bury: Categories - VoIP Telephone Systems / Telecommunication Services / Telecommunication Consultants