The PC Support Group Information

Are You Fed Up With Mediocre Computer Support?

Do You Wish Someone Would Simply Take Over All The "Techie Stuff" And Just Make It Work So You Can Get On With Your Business?

This is exactly what The PC Support Group is all about. Put simply, we really only offer one service… we remove all your worries and concerns about your computers and anything that communicates with, runs on, or connects to them.

We are happy to provide one-off support or work on a simple 30 day rolling contract basis.

We are based in Bury St Edmunds so why not give us a call to discuss your requirements and perhaps arrange a brief meeting?

Why is The PC Support Group the Number One Choice for home and small business IT support?

The PC Support Group (Bury St Edmunds) specialises in providing computer support to small businesses and home users. Obviously this is no different from many other IT support companies out there so what makes us different?

• We have invested heavily in systems normally used by large corporations to enable us to pro-actively monitor and manage every computer that we support. We often know about problems even before our customers do, saving them time and money!
• We are pro-active – We perform maintenance work even when your computers appear to be working well so that we can help prevent future problems. Why wait until it’s too late?
• We resolve over 90% of computer support problems remotely which gives you a faster and more efficient service...
• And we also have locally based engineers ready to come on-site, often within hours
• Our contracts have no tie-in period so you can stop them at any time – if we don’t live up to your expectations just stop using us – we find that keeps us on our toes!
• Our contracts start at under £10 per month per PC
• You have direct access to the local Regional Director so you know you can always speak to someone who can "make things happen", not just a remote call centre
• We were voted as one of only 2 UK companies in the Top 100 Worlds best IT Support companies so you can be sure you’re getting a quality service
• Our structure of regional centres means we can keep costs down and provide a very personal service to you whilst also maintaining quality standards, normally only associated with expensive corporate style services
  Using The PC Support Group in Bury St Edmunds is like having your own personal IT Support department ready to help at any time, but without the usual associated high costs.

Why not call us on 0845 2233116 or e-mail to find out more?

What Can We Do For You?

Here’s a list of some of our most popular services:

• Troubleshooting and Repairs
• Virus Detection, Removal and Protection
• Preventative Maintenance
• Data Recovery and Backup
• Hardware Recommendation & Supply – a cable to an entire office infrastructure
• Network Installation and Maintenance
• Windows Server Set-up and Support
• Software Installation and Set-up
• Upgrades
• Web Hosting and E-mail Support
• Help and Advice
• VoIP (FREE Internet phone calls)
• Mobile working (Blackberry, Laptop 3G Dongle)

If the specific service you require is not here then we can almost certainly still help you so please give us a call on 0845 2233116 to discuss your requirements in more detail.

What Do Our Customers Say? Here Are Just Some Of Our Many Testimonials

"All I have to do is pick up the phone and the problem is sorted. Your service allows me to concentrate on what I do best. I particularly like the weekly computer health check and that on nearly all occasions the problem can be fixed remotely. I have no hesitation at all in recommending you and The PC Support Group"
                 Hazel Cheal - Anglian Will Writing

"I can thoroughly recommend The PC Support Group. The engineers offer great, prompt, flexible and expert service; they solve IT support problems tenaciously and talk in lay persons terms about technical issues. I have much improved IT performance and peace of mind”
                              Catrina Hewitson - Vibrant
 

“After only a couple of hours you had sorted all the issues out, leaving me with a laptop that I could actually use efficiently again. Not only was your technical knowledge excellent and your work thorough, but I must comment on what a pleasurable experience it was dealing with you. Having recommended you to other people I know they have been equally happy with the service. Finally, I’d just like to say how pleasing it is to see a company that does actually exceed expectations.”
                  Karl O’Hare – Igent Ltd (Insurance)

The PC Support Group

Professional, Effective Computer Support
for Businesses and Home Users
in Bury St Edmunds & Surrounding Areas

Call us now on
0845 22 33 11 6
or email

Please mention you found
The PC Support Group on
The Best of Bury St Edmunds