Emma's Newsagents Testimonials

Emma is a shining example for small retailers to take a lead from, a prime example of a "forward thinking & innovative" young retailer who is prepared to look for new ways to enhance her business in a fast changing environment. Clearly focused on driving her business to a new level

Friendly staff, shop is always warm and clean, nothing too much trouble. Really happy shop would definitely recommend a visit

What can I say about Emma's? The service on all fronts is excellent. I would certainly recommend!

Well run business. Very satisfied with my paper delivery and the service I get when I go in the shop.

Thank you for the balloons. They are beautiful and really make the decorations of the room.

I live 6 doors away from Emmas Newsagents and it is a fantastic shop to have on the doorstep, it sells all sorts! not just newspapers. Recently Emma has added new things to her range, her card corner is great, lovely cards and very reasonably priced. She also sells gifts, I have just bought some Tinkerbell stationary bits and bobs for a 5 year olds birthday present and she absoloutly loved all of them.
I recommend anybody taking a look for themselves, the staff are very friendly too.

'We find the owners and all the staff very pleasant and helpful. Nothing is too much trouble. The layout and presentation of the shop is very good, nice and cleans and plenty of choice.

''Service is very good'' - would recommend to friends and family

''Emma made a wonderful balloon display for my son's 18th birthday without any warning'' -

''I cannot speak highly enough, excellent customer service, friendly and polite to all and very clean surroundings''

We have always been very pleased with the helpful delivery service from Emma's. She and the staff are friendly, considerate and efficient and we can certainly recommend them to anyone.

Always very helpful, considerate, always puts customers first.

I thought the Newsagents offered a great service to me and I hope they have luck in the future for their business.

Re: Birthday Balloons

Recently I have used Emma's Newsagents to purchase balloons for my mothers 65th birthday.
I am pleased to say I was very happy with the production, quality and the arrangement of the balloons. They were of a very good standard and were very aesthetically pleasing.
I was also very pleased with the overall price of the balloons and the service provided, the price was a very competitive price.
The final point I would also like to make is how friendly and helpful Emma was with leaving the customer extremely satisfied and confident with the produce/service.
In conclusion I was very impressed and satisfied with the overall quality and service of the balloons and would use Emma's Newsagents again in the future.

Emma has vast experience in the retail sector with firsthand experience gained at the point of purchase. Her use of display techniques and her understanding of what her customers want is truly impressive. Most impressive is Emma's willingness to try new concepts and methods in customer engagement - most notably, Emma is successfully promoting through Facebook and Twitter, these mothods of engagement delivering real results - Emma could teach many larger brands and retailers a few lessons in this area of business development - great work emma.