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I can't rate Smart Office Services highly enough. This service has been a huge benefit to my business as I was having to use an answer machine service before. Now I transfer all my calls to Smart Office Services who take my bookings for me. The feedback from my clients has been amazing. They all comment on how helpful and professional everyone is at Smart Office Services. They contact all my clients the day before to remind them of their appointments with me, a service that my clients love and has reduced the number of no-shows. I have every confidence in all at Smart Office Services and can't recommend them highly enough.
Being in the transport industry we aim to provide excellent service for low cost. This is one of the many reasons that we use Smart Office Services. They integrate themselves into our operation and give us the support we require with our bookkeeping, payroll and invoicing. They are the exceptional workforce that we would love to have on our books but don't have the capacity to employ. I'm happy to have SOS as part of my team and I will continue to use their services for many years to come.
I have been using Smart Office Services for call minding and bookkeeping for some time and have recently started using the telemarketing service which they now offer. They have done exactly what I have asked for and we have results already, only takes one good lead and you can easily recover your costs, so it makes perfect sense. I am very pleased.
Buckingham Physio First has used Smart Office Services for call handling and appointment making for over three years. Despite our business activity doubling, we have more time to devote to our patients and much less stress.
We have been with SOS for over five years. They are more than a call answering service as they make every one of our clients feel they are calling us directly. This service is the most valuable asset we have.
I have been a customer of SOS for nine years now and I use them to take my calls, run my diary and do my bookkeeping etc. This leaves me available to run my business and carry out my work, knowing that all the administration is being taken care of. This facility not only helps myself, but helps my customers, who frequently remark on the helpful and efficient nature of the girls that deal with their telephone enquiries.
Smart Office Services are much more professional and less expensive than when we employed our own staff. It's like having full secretarial and office management at a fraction of the price - everyone who calls thinks we are in adjoining offices, if it wasn't for the sound of the surf behind me! I love it when they take my calls, because I don't have to! I'm working, even when I'm not! I can't recommend SOS enough. I guess I've told dozens of people how well they look after me.
Five years ago I was a sole trader in a service industry and needed professional help with many aspects of my business including client service management, closing sales leads and appointment making, after sales customer service, payment transactions, payroll and in fact everything to do with running my business. Without the exceptional service which I have received, my business would not have grown into the brand which it has now become. Not only have the staff at SOS provided the service I needed, they have exceeded all expectations and are continuing to take on more and more of my business activity. They made it their mission to understand my industry thus being able to provide me with a bespoke service.
We have used SOS for a number of years and they have totally freed us up from the tiresome VAT and bookkeeping aspects that we are not good at, allowing us to focus on our main business - highly recommended.
Whiteleaf Business Centre 11 Little Balmer Buckingham
MK18 1TF
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