Action HR Testimonials

A quick shout out to Su at Action HR . . .

Your help was invaluable in preparing for our new team member. We wanted to do it right and you definitely put us on the right track.

We value your expertise, thank you.

Anyone else needing some help or guidance should definitely talk to Su . . . we've known her for years and have referred others to her as we know she can be relied upon to do a great, professional and personable job.

We first recruited Action HR in 2005 when Curves For Women, (a ladies only fitness facility based in Aston Fields, Bromsgrove) was still in its infancy. As a small employer it is easy to be overwhelmed and confused by all your employer obligations. We first worked with Su to overhaul our contracts and employee handbooks, from there we agreed to keep Su on retainer as we wanted to know we had a professional in our wings to help us with any HR queries. Su is approachable, professional, diplomatic and accutely aware of the delicate balance of managing staff needs and business needs. Su is swift and meticulous in replying to our questions. Su is like having a corporate HR department on hand whenever you may need them, and this enables us to focus on our business rather than worry about HR. We would not hesitate recommending Su to other businesses.

With my business growing I had to sub contract some work out. Su provided a contract for it. She guided me through it and made sure I was completely covered. A professional service and highly recommend.

Very sound advice, always available to discuss problems and gives a first class service.

As a dynamic, fast growing company, it is essential Rook Services receive sound, accurate advice on the ever changing regulations of employment legislation. With the friendly service and guidance received from Su at Action HR we have successfully averted the many pitfalls in this sensitive area and with her assistance continue to develop a harmonious and successful team.

Su has assisted my company in pulling together our internal HR policies and procedures, ensuring that the documentation we have in place to support our team is both up to date and fully legal. Su has also imparted a lot of knowledge to myself and my administrator, which has undoubtedly improved our understanding of HR in the workplace. I would have no hesitation in recommending Su to other organisations who require HR support.

CSCM IT Solutions has no hesitation in recommending Action HR’s services. Su is always professional in her approach to her duties, is honest and trustworthy and always approach’s situations with an unbiased view. Su is also very thorough in her work leaving no stone unturned. Action HR can supply numerous services to your company, and CSCM would recommend her services whatever your company’s needs.

Action HR and Su Willmott in particular have been a godsend since I first started my business three years ago, she has provided me with information on employment issues recently which have saved me thousands of pounds in tribunal costs and fees. I would have no hesitation in recommending her to my clients and associates.

We have used Su’s services on an ad hoc basis as and when need has arisen in our business and have got to know her over a period of a few years.
I have to say that she provides us with the knowledge that we need and guides us through the human resources minefield in a friendly and most professional manner.
I would have no hesitation in recommending Action HR to any business who think it could be of benefit to them.

GR Office Solutions Ltd, are based in the Wyre Forest, Worcestershire, we offer Office and Administration support to all types of businesses. We have used Su and Action HR on many occasions’ and referred some of our clients directly to her. The advice and support given by Action HR to ourselves and our clients has been without question first class. We have no hesitation in referring any client or enquiry we receive about HR or employment issues to SU and Action HR. It is a first class service delivered by a first class company.

As a relatively young but rapidly growing accountancy practice, I had always relied on my own limited knowledge to get by when it came to all matters relating to human resources. I quickly realised that our business could no longer rely on 'just getting by' and a far more professional approach was needed. Shortly after we were introduced to Su, we met up with her and discovered that having somebody of Su's capability and integrity was vital. Su very quickly revamped all our employment contracts and put together a detailed and comprehensive employee handbook while always listening to our wishes - her advice has always been tailored very specifically to our business. Action HR have also been available whenever needed to answer many of the other questions that we had regarding staff matters which we have been most grateful for.
We are very pleased to be a client of Action HR and feel far more comfortable in dealing with our staffing issues with their assistance. We look forward to a long and mutually beneficial relationship.

As a residential lettings agency based in Kent, like other property businesses we have had good and bad times over recent months and years. As an independent we do not have the hoards of back office staff including a designated HR person that some bigger companies have.
We recently had a need to downsize a particular department and unfortunately needed to make some roles redundant. Su Willmott was recommended to us and I would now have no hesitation in recommending her to any other company requiring HR support.
Su was very fast to respond to our needs. She gave us very clear direction on what our legal responsibilities were and how best to proceed with the action that we needed to take. She advised on how to move forward, generated the paperwork that was required (by law) and told us how to implement the process. Even when we thought we knew what we were doing, Su put us straight and pointed out the potential error of our ways so that we did not put the company or our staff at a disadvantage. I highly recommend her.

Thanks for helping my client through his difficult redundancy process. He is chuffed with the time, stress and money you have saved him

If you are a small or medium sized business, you can't afford or justify a full time HR manager but you can't hide from the law and the requirements placed on all business owners. If you get caught between our bureaucratic government and a litigious employee it can literally cost you your business.
Su keeps us on the straight and narrow and ensures we are an enlightened employer who stays within the law. So heres a big thanks for all the help you have given us in growing the team over the past few years.

We have used the services provided by Action HR with respect to developing a new contract of employment, employee handbook and associated consultancy to ensure we remain compliant with respect to employment law.
I am extremely pleased with the excellent quality of service and support provided by Su Willmott in an entirely professional manner. In knowledge that we have discharged our duties as an employer effectively, I can concentrate on growing our business.
In view of our positive experience, I am happy to recommend Su and Action HR to other businesses looking for peace of mind from the challenges of emplyment law.

As an employer I had a very delicate situation in making a long serving employee redundant. I consulted with Su at Action HR. She was then able to take the process forward in a diplomatic and sensitive manner.
This consisted of 2 meetings where Su explained the procedure and the reason for the redundancy.
I would like to thank Su for her professionalism and sensitivity in the matter, to that effect would have no hesitation in recommending Su to any of my friends and colleagues.