Charity clothing collections in Bristol


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We're all used to charity clothing collection leaflets landing on our doormats. They're a great way to donate and declutter at the same time. I love them, as I am so lazy that I can rarely be bothered to make the (admittedly rather short) journey down to my local charity shop.

However, a few weeks ago a leaflet was stuffed through my letterbox in Southville, asking for donations of unwanted clothes. This didn't look 'quite right'. In fact, it was a number of spelling mistakes that stood out, making me read the leaflet more carefully (I'm a bit obsessive when it comes to spelling mistakes).

Accompanied by a cute and cuddly picture of a baby, the leaflet pleads: "Can you spare your old unwanted clothes. Not everyone and especially young families can afford to buy new often expensive clothes, shoes and household things." The automatic reaction is to assume that this is a charity collection, when in fact it is anything but.

Items are collected by Rutex Ltd, a registered company, who sort and sell the clothes for profit. Their leaflet has been identified by the Advertising Standards Authority as misleading. This morning, I received another leaflet from them. They've changed the wording slightly so that it is less misleading, but many people may still assume it's a charity collection.

If you find a leaflet from Rutex on your doormat, be careful - it is NOT a charity. But don't let this put you off donating to genuine charity collections. In fact, why not do a bit of decluttering now - you'll have more room for your new spring wardrobe!

If you've received this leaflet, let others know by leaving a comment below.


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Claire M Joined: March 2009     Blog Posts: 2
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Your Comments
Graham R 27 May 2010
Rutex Ltd clothing collections are now scamming in the Shirehampton & Avonmouth areas. I have contacted Bristol trading standards about them, no result yet. try google search on Rutex Ltd and youll see it is a scam! report abuse...
Dan H 08 June 2010
I've just had a leaflet from the Rutex team posted through my door in Bedminster.... they are due to be about collecting on Thursday..... if I see them I might ask the collectors about it.... The leaflet makes it look as if we donate the clothes and they then distribute them to third world countries.. they certainly isn't anything on there about them selling them on so if that really is the case it's a disgusting way of taking advantage of peoples good will... report abuse...
Nigel P 25 June 2010
They have now reached out to Gloucestershire. I have just received a flier from this company stating they will be collecting on Monday in the Quedgeley area. I was annoyed at the placing of teh flier in my letterbox as I have a letterbox at the front of the property with a sign saying do not put post through the letterbox! Perhaps they use delivery people who cannot read English! Hence my search on the net for info on the company which seems all to do with warnings and advice about its activities. report abuse...
Jo A 14 August 2011
I received a leaflet from Rutex Ltd on 11/08/11 in Ashton Bristol. The leaflet states, "your donations are sent to the third world countries to help clothe the poor." I thought it looked a bit odd so googled it only to discover that the company was actually struck off and is now trading illegally, ASA and Trading Standards have received complaints about them and they are now illegally conducting doorstep collections! I have contacted charitybags@btopenworld.com, The Charity Commission, and my local police department to file complaints. report abuse...
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