John Biddle Opticians Testimonials

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Testimonials

Date Added: May 2012
Image of JUDI B

I have such a problem finding spectacles to fit and so many times I have left an optician with ill fitting unflattering and expensive glasses knowing that I will wear them as little as possible even it it does mean my falling down steps up kerbs or not being able to see the prices of things I want to buy. I went into John Biddle Opticians with a friend desperately searching for the elusive frame that will fit me and reflect my personality. I was so surprised all the staff took an immediate interest in me and my task in hand. I had never been able to try on so many pairs of glasses that actually fitted me. Then the pair that stole the show - they were so me! I am now the proud owner and wearer of a fantastic pair of shiney silver J.F.REY eyewear design. Thank you for all your time trouble patience and genuine concern in making sure that I had a pair of glasses I was happy with as opposed to just making do. Thank you for stocking glasses that are different. JBO you're the tops!

JUDI B Joined: May 2012 Testimonials: 1 View
Date Added: January 2012
Image of J D

They were brilliant - polite, professional staff and the premises are immaculately clean.

J D
Date Added: August 2011
Image of Pamela P

A very pleasant atmosphere - both in the location and pleasant staff.

Pamela P
Date Added: August 2011
Image of Margaret P

I received an excellent service at this very friendly Opticians.

Margaret P
Date Added: August 2011
Image of F B

Very thorough and professional testing and service. And an excellent result

F B
Date Added: June 2011
Image of Julia K

They are really great. When I had contact lenses they spent ages helping me to get used to them. When I choose new glass I get a lot of help with finding some that suit me. Everyone is always really friendly and helpful.

Julia K Joined: June 2011 Testimonials: 1 View
Date Added: March 2011
Image of David P

Very helpful and wonderful service. Shall certainly be going back there and recommending it to friends and family. Even took time to fix my wifes glasses and she hadn,t even got an appointment!!

David P Joined: March 2011 Testimonials: 1 View
Date Added: December 2010
Image of Stacy S

Very friendly, good team of staff and they know how to have fun.

Stacy S
Date Added: December 2010
Image of Joan R

Its a pleasure to visit - they greet you with a pleasant and cheerful atmosphere - the girls are great.

Joan R
Date Added: December 2010
Image of June D

Wonderful friendly, professional service.

June D
Date Added: October 2010
Image of Jayne H

Very helpful staff make you feel at ease and comfortable. I recommend them very highly.

Jayne H
Date Added: September 2010
Image of Elinor J

Very friendly and really good with my children:
H (age 8) says "excellent - they give me new glasses" - M says "Lovely!"

Elinor J
Date Added: September 2010
Image of Mr & Mrs Jones

We have always had very good service from you. Your employees are the best.

Mr & Mrs Jones
Date Added: September 2010
Image of Anne G

I have been especially pleased with the service I received from your Shrewsbury Office. Firstly from the lady optician who diagnosed a cataract and referred me further so that now I am waiting an operation for this condition. Secondly for Simone who understood my need for softer lighter coloured frames and spent a great deal of time advising me. She also explained all the options available with the lenses in such a way that was clear to me.I have traipsed around all the opticians in Shrewsbury and you come out best with personal service.

Anne G
Date Added: July 2010
Image of Alisha W

It's really good here - they help you with your sight and if you need glasses.

Alisha W
Date Added: July 2010
Image of Mr G B

Very good service - and friendly.

Mr G B
Date Added: July 2010
Image of Shanice W

They are really great - very polite - and do your glasses so quickly.

Shanice W
Date Added: July 2010
Image of Naomi B

"You are very nice people - thank you for giving me new glasses"

Naomi B
Date Added: July 2010
Image of Rene B

Thank you for the excellent personal service you showed me recently when I renewed my glasses. It was a pleasure doing business with you, from the initial consultation through to the eye examination, and finally the appointment to have my new glasses checked and fitted. You displayed a level of personal and professional service that certainly wasn't matched by almost all the other opticians in Shrewsbury. I must admit I had left you until last, as I had presumed you to be somewhat expensive compared to the competition, but I guess that proves the old adage - you get what you pay for. However from the moment I walked into your branch I realised my money would be best spent with you. The young lady who is on reception (apologies, I can't remember her name), has a manner that almost all receptionists could benefit from copying. She has such a welcoming smile and attitude it just reassures you that you will be well looked after. She admirably proves that old fashioned service doesn't have to be 'old fashioned'. Having a courtesy call before my appointment was also a very nice touch, thank you. Rest assured that I will continue to come to you for all future eye tests and glasses - unless any of you leave, then I'll just have to hope you will train your replacements to exactly the same high standards.

Rene B
Date Added: July 2010
Image of Bill R

I felt I had to write to express my gratitude for the way my wife was treated at your shop in Shrewsbury. We visited the shop to look at frames and armed with a prescription from Vision Express. The manageress (Simone) went far beyond any level of personal service I have ever encountered. The attention to detail, from choosing the correct frames which were not a stock item but appeared the following day, to the time taken to ensure that the frames were not only in the correct position but would also be comfortable on her face was most impressive. In fact we were so impressed that my wife ordered a pair of sunglasses and I will be back to order my glasses in the near future. Congratulations on choosing such caring staff (including Heather).

Bill R
Date Added: July 2010
Image of Mr G

I'd like to say a big thank you on behalf of my wife. Your optician's thorough test revealed a tumour behind her eyes. She has now been given the all clear and her doctor says that your speedy and accurate intervention has undoubtedly prevented a much worse situation from developing. Out heartfelt thanks.

Mr G
Date Added: July 2010
Image of Bill W

After some problems with previous opticians and glasses, I was delighted to find that you took the time to truly understand the difficulties I was having. Your careful explanation of my choices was appreciated and worthwhile ...... I am over the moon with my new glasses!

Bill W
Date Added: July 2010
Image of J W

I wanted to let you know how very much I appreciated the standard of service I received when recently attending John Biddle Opticians. All personnel with whom I had contact were courteous, friendly and totally professional. Thank you.

J W

Contact Details

59 High Street
Bridgnorth
Shropshire

WV16 4DX

Tel: 01746 379403
Email: send email
Web: visit website


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