Dick Fleming Communications Testimonials

Whichever way to say it, Dick Fleming, or DF Communications, the name has become synonymous with perfection in service and none more so than with drill bit refurbishing company, Tricore, based at Blackburn Industrial Estate, Kinellar. Having used their services for more years than we care to mention, we have always found their personal service to be exceptional, with no problem ever too much trouble. We would have no hesitation in placing them in the finalist category or better still, the winner of the Northern Star Business Awards 2011.

We have used D F Communications for all our mobile telecommunications needs since we opened our first Aberdeen office in 1997. We have always been treated to a first class service and can count on getting what we need when we need it. We are approached on a regular basis by companies wishing to compete for our business but always have one answer for them, we have a long standing contract with DF Communications, we are very happy with the service we get and we have no wish to look elsewhere. David Buchan, Managing Director, MacArtney UK Ltd.

Dick Fleming Communications have been the mobile communications provider for Craig Group Ltd for over 10 years now. From installing communications equipment onboard all our fleet of 32 standby, support and survey vessels, to supplying mobile, blackberry and iphone handsets to our 4 offices in Aberdeen – Dick Fleming Communications have always exceeded our expectations with their level of service and support. With our business being 24/7/365 operation, quite often we can require a quick turn around on service and Dick Fleming Communications are always very accommodating to our often very short timescales. Overall the service we receive from Dick Fleming Communications has been exceptional and we look forward to continuing the relationship for many years to come. Bruce Catto - Group IT Manager, Craig Group Ltd

Our Partner Channel is a highly valued part of our business, and our Partners are critical to the success of Telefonica O2. As part of our Business Partner community, Dick Fleming Communications Ltd have partnered with us for many years, and are a valued partner, who offer a wide range of products and services to local businesses. Dick Fleming Communications have a proven track record, and are seen as ‘’trusted advisors’’ by their customer base. They are professional, dedicated, and uphold an exemplary standard in customer care, as proven by the fact that once they acquire a new customer, they retain them long term. Dick Fleming Communications came top in the ‘’Champions League’’ amongst our Business partners, for the first 3 consecutive months of this year, scoring high in all KPIs, including a less than 1% churn rate, and a record breaking score of 91 on CSI, and early indications are that their next set of results will be equally as impressive. Fiona and Craig lead a strong team, who care deeply about ‘’the customer experience ‘’, and we at O2 are very proud to have them as a longstanding member of our partner community. Gail Priestle, Account Manager, O2