ISPA Awards
Exa Networks is proud to announce is has once again been nominated as “Best Hosting Provider” and “Best Dial-up Provider” in this year's UK internet industry awards.
Absolute customer satisfaction
Unlike some internet providers, the aim of Exa Networks is to provide absolute customer satisfaction. The ISP never stops improving its network and services. It always ensures that the network has spare capacity and is able to cope with more than 20 times the traffic it is dealing with at any time.
This means that Exa is a leading internet provider, able to handle the unexpected and offering the very best internet performance.
Internet services
With a full portfolio of internet services, Exa Networks offers businesses and home workers reliable, fast and secure internet connectivity. It provides the very best customer service levels to businesses in Bradford and throughout the UK.
The Exa team has a cumulative experience in the ISP sector of over 60 years, providing a wealth of knowledge and services which is outstanding in the world of internet providers.
The company helps small, medium and large businesses as well as schools and colleges with:
- Connectivity – ADSL, SDSL, dial-up, leased line
- Domain names
- Email services – including virus scanning, spam tagging and web mail facilities
- Website hosting
- Co-location
With quality and service, as well as the team’s willingness to share their knowledge, Exa Networks always ensures that its customers have happy customers.
Support services
Many internet providers claim customer service is a priority – for Exa Networks, it’s not just a claim. Customer service and support is the foundation of this internet provider and the reason it continues to grow.
At Exa, there is a very simple ethos - if you need help, you’ll be helped, there and then.
- It does not use an overseas call centre
- It does not operate an automated phone and queuing system
- All phone calls are answered by a real person within 15 seconds during normal support hours
- All technical support queries are dealt with by real technicians
- You’ll never be passed between multiple departments before help arrives
- Every customer is assigned their own dedicated account manager
Normal support hours are:
Monday to Friday - 8 am to 8 pm
Saturday, Sunday and Bank Holidays – 10 am to 4 pm
Contact
For more information about Exa Networks and how it can become your internet provider, call 0845 145 1234 or email.
Please mention The Best of Bradford when you get in touch.
The Best of Bradford
Internet Providers
Exa Networks
Telephone 0845 145 1234